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Freeway Toyota of Gilroy - Service Center

Gilroy, CA

4.7
58 Reviews

58 Reviews of Freeway Toyota of Gilroy - Service Center

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March 07, 2025

Great service, Evelyn was helpful and provided accurate information and expectations. Overall Very pleased with Freeway Toyota More

by emmamen2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Reyes
March 07, 2025

Very courteous, helpful and reliable service. We have been using this dealership’s services for over 25 years and have been very satisfied. More

by mellon_cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service Nathan and Deep
March 01, 2025

Clean, friendly staff, quick service no hassle. Service adviser keeps you informed. Always have snacks and coffee for customers More

by bocaletti1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sol
February 28, 2025

Julian, my service advisor, was professional and did a great job. The car was ready in one hour! This is why I keep bringing my Camary Hybrid to the team at Freeway Toyota of Gilroy. More

by jc24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue in the finance dept
February 27, 2025

Service tech was informative and polite, Car was done in an hour and no pressure to have additional service completed. He did explain the 60,000 mile service needs but was understanding that I didn't have t More

by debins411
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deep Saini
February 23, 2025

Very good Nice reception Friendly staff Reasonable price Clean waiting room Reasonable waiting time Excellent service More

by tvkimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
February 22, 2025

One of the worst experience in my life. I will never return to that car dealer. More

by mckeo52
Recommend Dealer
No
Employees Worked With
Amber Rosales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, last name not known 5 stars
February 22, 2025

A bit wait time but snacks and drinks provided helps. Been my maintenance place since I got my car! More

by jamiecx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Browse
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Excellent customer service and service department. Excellent hospitality, quality employees. Everything is excellent. I enjoyed my time there. Thank you so much Freeway Toyota of Gilroy Management and More

by Blessing Anioke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Browse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Archila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Eravisto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Palms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heidler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gevardo Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Sol was great to work with. He explained what was going to be performed during the service. He communicated with me about the process and made recommendations for the maintenanc More

by les8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sol
...
5