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Freeway Toyota of Gilroy - Service Center

Gilroy, CA

4.7
74 Reviews

74 Reviews of Freeway Toyota of Gilroy - Service Center

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June 04, 2025

Best car buying experience ever. They made the process quick and enjoyable. Listened to our needs and our wants and made a great deal happen. I will definitely be a retuning customer More

by mjgz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heidler, Grant
June 04, 2025

I scheduled a 330 pm service and was surprised to find out I could come in earlier. I checked in received the service and on my way. I am very pleased. More

by jarmaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse C
June 02, 2025

They are knowledgeable and courteous They keep up to date on the service I might need. More

by jdecosta4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heidler
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

My experience was awesome. Communication and promises were kept. I am definitely going to refer this dealership to my friends, More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
May 31, 2025

The service went well. It was completed in less time than expected. Excellent service department. More

by dgordon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department rep,was great.
May 30, 2025

Once I was able to get in the service was good and efficient. However not very convenient for a flat tire I was expecting just to be able to drive up like Americas tire. I purchased my tires with the More

by cagv126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales
May 29, 2025

Excellent service as always this consistent quality is exactly why I keep coming back. Thanks! More

by ronniehan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Chavez
May 27, 2025

Original service advisor charged me for services that were not completed. Called service department and complained: on the following day, the service department balanced my tires and checked to ensure t More

by dosinda54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sol Zawadzki, original service advisor; Evelyn Reyes, 2nd service advisor
May 23, 2025

I bought my Toyota from you folks and haven’t taken it anywhere since I purchased it in 2016 More

by ssquirrelyshirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Carabajal
May 23, 2025

I did not have to make an appointment - you somehow made it on a time/day I could do it so-I drove down, My rep (Deep) told me how long it would take (1 hr), the car was done in 1 hr - everything good, and More

by rwblinde
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deep Saini
1
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