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507 Reviews of Freeway Ford - Service Center
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November 21, 2019
Oil Change, at Fastlane I have used Fastlane for all of my oil changes, the last five or six years and have always been treated as quickly as possible. Going to the appointme I have used Fastlane for all of my oil changes, the last five or six years and have always been treated as quickly as possible. Going to the appointment process is something I like. More
by RFZ
Verified CustomerEmployees Worked With
Rick Stack
November 20, 2019
Had a few minor repairs to take care of. Had a few minor repairs to take care of. Dean was helpful, kept me informed and got me out the door in a reasonable amount of time. Had a few minor repairs to take care of. Dean was helpful, kept me informed and got me out the door in a reasonable amount of time. More
by rodger.platt
Employees Worked With
Dean Gustafson
November 20, 2019
Truck Great job and very good service. Everybody did a very good job the service was terrific. My truck was done in a timely matter. And I love the location Great job and very good service. Everybody did a very good job the service was terrific. My truck was done in a timely matter. And I love the location close to work right off the freeway thank you very much. More
by MANCINI3RD
Employees Worked With
Tyler Sundberg, Dean Gustafson, Rick Stack, Colleen Liborio
November 18, 2019
Mark was Great Mark Sloper helped us out in a friendly and professional manner. He got us in and got our fuel pump replaced quickly and dealt with our after market Mark Sloper helped us out in a friendly and professional manner. He got us in and got our fuel pump replaced quickly and dealt with our after market warranty. Mark is a problem solver....which is hard to find now days. Thanks Mark! More
by JAUNE
Employees Worked With
Mark Sloper
November 15, 2019
Very positive Excellent, friendly service; but I hate these reviews where I need to write a minimum numbers of words in order to even submit my feedback Excellent, friendly service; but I hate these reviews where I need to write a minimum numbers of words in order to even submit my feedback More
by NBERTELSON
Employees Worked With
Rick Stack
November 15, 2019
Excellant!!! Friendly, fast, convenient service offered with a big smile. I am happy to recommend the service to others. Sorry this review fails the word length. Friendly, fast, convenient service offered with a big smile. I am happy to recommend the service to others. Sorry this review fails the word length. More
by JRICHARDSON14
Employees Worked With
Dean Gustafson
November 14, 2019
Not Great Service I just didn't feel the service was great! Felt like the guys was just checking boxes to get me in and out. From the beginning I just felt like he didn I just didn't feel the service was great! Felt like the guys was just checking boxes to get me in and out. From the beginning I just felt like he didn't care about my issue. I mentioned my issue and he basically said he didn't think they could check for it. I pushed back and said there is nothing you can do. He said they could look. Called me and basically said they looked and didn't see anything. So now what?? I drive a car with an issue or do I try another dealer. I just felt like he didn't care and wanted to get me in and out. More
by ADAM.HANSON
Employees Worked With
Tyler Sundberg
November 13, 2019
Great service Quick Lane was busy busy when I arrived but I was acknowledged and within a few minutes, I was checked in. The car was ready on a very timely basis. G Quick Lane was busy busy when I arrived but I was acknowledged and within a few minutes, I was checked in. The car was ready on a very timely basis. Great job by all. Thank you! More
by MustangMichael
Employees Worked With
Colleen Liborio
November 13, 2019
See below 3.5 hours for an oil change in the "quick" lane...........that's all I'm saying, you figure out how I feel. This is the only time I've been disappoint 3.5 hours for an oil change in the "quick" lane...........that's all I'm saying, you figure out how I feel. This is the only time I've been disappointed More
by JBRYANCLARK55
Employees Worked With
Dont know
November 12, 2019
Automotive recall. Picking up the car was easy and staff friendly. I also appreciate the wife getting a ride home in the shuffle after she dropped off the car. Picking up the car was easy and staff friendly. I also appreciate the wife getting a ride home in the shuffle after she dropped off the car. More
by BRADFI57
Employees Worked With
Don't know, I went to the cashier.
