507 Reviews of Freeway Ford - Service Center
Experience Colleen went out of her way to help me with syncing my cell phone to the truck. First class all the way!! Would always recommend her. Colleen went out of her way to help me with syncing my cell phone to the truck. First class all the way!! Would always recommend her. More
oil change They were having problems printing my paper work. Rather than make me wait longer than I already had, they comped my service.Blah blah blah. They were having problems printing my paper work. Rather than make me wait longer than I already had, they comped my service.Blah blah blah. More
Preventative Maintenance Our 2013 C-Max required an oil change and transmission fluid flush. Since the car is still has a drive train warranty it just makes sense for us to b Our 2013 C-Max required an oil change and transmission fluid flush. Since the car is still has a drive train warranty it just makes sense for us to bring the vehicle to a Ford dealership so that records can be accessed if needed when something possibly fails. It's nice that Freeway Ford has a general service center where appointments aren't necessary. Brought the car in and the service advisor, Colleen, had the job complete in an hour and a half, which was the original time quote. More
Car recall Great service. Accurate time estimate. Took car of my car recall with no problems. Staff was very nice and they just called me when it was done. I di Great service. Accurate time estimate. Took car of my car recall with no problems. Staff was very nice and they just called me when it was done. I didn’t have to wait to drop off or pick up my car either. It was very slick. More
Great service I called for service and they got my F-150 in the same day. They estimated that it would take two hours to complete and in a little more than an hour I called for service and they got my F-150 in the same day. They estimated that it would take two hours to complete and in a little more than an hour I was on my way. More
Great Service They had the vehicle done when they said it would be. Easy to work with and friendly. Took good care of my Explorer and clean up after work was done. They had the vehicle done when they said it would be. Easy to work with and friendly. Took good care of my Explorer and clean up after work was done. More
Efficient They got it done in a short time and we’re very responsive. I was impressed with how quickly they were able to get all the work done. They got it done in a short time and we’re very responsive. I was impressed with how quickly they were able to get all the work done. More
Transmission Thank you for working with me and the dealership I bought the vehicle from to fix the transmission on my Focus. I appreciate the education on the issu Thank you for working with me and the dealership I bought the vehicle from to fix the transmission on my Focus. I appreciate the education on the issues this vehicle has been having. I'm glad it's taken care of. More
Incomplete My vehicle was given to me with the check engine light on and hoses and misc. parts not connected. They took the vehicle back and fixed the things tha My vehicle was given to me with the check engine light on and hoses and misc. parts not connected. They took the vehicle back and fixed the things that were disconnected and reset the light. More
Quick Lane service Got the managers special, oil change, tire rotation, new wipers. I got a discount coupon in the mail and with that find it to be a very good deal. D Got the managers special, oil change, tire rotation, new wipers. I got a discount coupon in the mail and with that find it to be a very good deal. Down side was the wait time was not quick. Took Two hours. More