Freeway Ford

Staff was very helpful and took great care of me. Got a very fair deal and love the new truck! Would definitely do business with Freeway Ford again. very fair deal and love the new truck! Would definitely do business with Freeway Ford again. More

Knowledgeable service advisor Very nice cashier in service, document the maintenance done, all over professional staff. Dean in service is very good with communication. I would 5 s Very nice cashier in service, document the maintenance done, all over professional staff. Dean in service is very good with communication. I would 5 star the woman in service but I don’t remember her name. More

this was the most pain free car buying experience I have ever had. so fun to drive away in my new escape titanium! thanks shane! ever had. so fun to drive away in my new escape titanium! thanks shane! More

This was the craziest thing I’ve done. Wasn’t planning to buy a new flex but Shane found me an excellent replacement. A new model with a lot less miles. Shane was a lot of fun to deal with. to buy a new flex but Shane found me an excellent replacement. A new model with a lot less miles. Shane was a lot of fun to deal with. More

Additional Problems I had brought my truck in for a couple recalls and general maintenance. I also told them I had a small oil leak on my driveway. They told me it was I had brought my truck in for a couple recalls and general maintenance. I also told them I had a small oil leak on my driveway. They told me it was only a seal needed on the oil plug. Less than one week later I was back now with a much larger oil leak on my driveway. Now I was told that I needed a different part replaced for an additional $400.00. I find it hard to understand how in less than 1 week after service, that this new leak suddenly appeared and was to be repaired on my dime. More

Worst customer service I have ever experienced. I will do anything to avoid going to Freeway Ford ever again. Mr. Gustafson is consistently rude and condescending in manner and tone, interrupting, c I will do anything to avoid going to Freeway Ford ever again. Mr. Gustafson is consistently rude and condescending in manner and tone, interrupting, cutting off and speaking over me and other clients. He quickly escalates a conversation into a shouting match. Over the four years since I purchased my vehicle here, Mr. Gustafson has repeatedly demonstrated a lack of respect for vehicle owners, and a lack of caring about the vehicle itself. He has, perhaps single-handedly, managed to turn me against the Ford Company for life. More

I received excellent service well I was there today getting my oil changed and tires rotated. I will be back the next time I need service. getting my oil changed and tires rotated. I will be back the next time I need service. More