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Freeway Ford
Bloomington, MN
951 Reviews
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January 26, 2020
Friendly, honest, and helpful. I had an excellent experience buying a Ford Escape from Nolan. He was friendly and helpful while being honest and upfront with what we were looking at I had an excellent experience buying a Ford Escape from Nolan. He was friendly and helpful while being honest and upfront with what we were looking at. When we looked at a car that was outside of my budget, he worked hard to get me a model that was closer to what I was looking for. I'm excited to return to Freeway Ford in the future when I have autobuying needs. More
by n_jr
Employees Worked With
Nolan Monke
Verified CustomerJanuary 23, 2020
Excellent sales team. Very responsive to every request. Sales person was able to follow through on all my requests. I would definitely recommend this dealership to others. Sales person was able to follow through on all my requests. I would definitely recommend this dealership to others. More
by mccarthy0
Employees Worked With
Glen Saunders, Nolan Monke
January 22, 2020
my 6th vehicle from freeway ford that should say a bunch Excellent service from the info station to the salesman- Wonderful people including the finance man, Lincoln. My salesman, Nolan Monke was able to put Excellent service from the info station to the salesman- Wonderful people including the finance man, Lincoln. My salesman, Nolan Monke was able to put together another impossible deal. They found the truck I wanted in the right color. I have now had four different colored F150's. Red, Gray, Black and Velocity Blue. Be back for service and another F150 in 39 months More
by mpapi003
Employees Worked With
Glen Saunders, Nolan Monke
January 22, 2020
Tim Ross was amazing to work with. He delivered on everything we asked for and more. We will definitely work with him again and refer other to him. Thanks Tim everything we asked for and more. We will definitely work with him again and refer other to him. Thanks Tim More
by ctsnyder56
Employees Worked With
Tim Ross, Fernando Escobal, Glen Saunders
January 22, 2020
Big FAIL! Service didn't follow through! I got a call my car was ready. I came to the dealership to get my car, and it turns out they weren't done. I waited an hour and finally demanded my I got a call my car was ready. I came to the dealership to get my car, and it turns out they weren't done. I waited an hour and finally demanded my keys as I had an appointment. More
by CHERWILLY101
Employees Worked With
Donna Cepress
January 22, 2020
bizarre To keep this concise without getting to specific, all I will say is that I have never heard so many sales people (that should be experts on their prod To keep this concise without getting to specific, all I will say is that I have never heard so many sales people (that should be experts on their product) say "I dont know" in response to any and every question that was asked. I will acknowledge that they were polite, though there was not a single question that they had an answer for regarding function (i.e., how does this or that work?). Have not ever had that type of experience with any prior dealership in the past. More
by amez
Employees Worked With
Fernando Escobal
January 21, 2020
Excellent customer service and purchase. The original encounter was not good until we deal with Tad the outcome was great. The people were all very friendly and I would recommend the dealersh The original encounter was not good until we deal with Tad the outcome was great. The people were all very friendly and I would recommend the dealership. More
by sylvia.hunter
Employees Worked With
Brandy, Fernando Escobal, Tad Meyer
January 21, 2020
Smelly truck CV Boot was replaced along with a drive shaft. Oil from boot got on engine parts and burns. Fumes go into heating system in cab. Techs apparently cant CV Boot was replaced along with a drive shaft. Oil from boot got on engine parts and burns. Fumes go into heating system in cab. Techs apparently cant get the oil off. OK while moving.At Stop lights the stink at times requires me to roll down my windows. Not fun on cold Minnesota winter days. Maybe someday it will be gone. More
by ARUSSELLDDS
Employees Worked With
Tyler Sundberg, Bryan Stumpf
January 20, 2020
Good service Needed a new water pump and oil change. Had the truck towed in a day early and the service manager, Brian, wrote it up. He was friendly, efficient and Needed a new water pump and oil change. Had the truck towed in a day early and the service manager, Brian, wrote it up. He was friendly, efficient and courteous. The diagnosed the problem that afternoon and had it done by 10:30am the next day, sooner than I expected. The only reason I didn't give them 5 stars this time is due to the technician not replacing the oil change sticker. Not a big deal but it shouldn't be missed. Otherwise very happy with Freeway Ford service department. More
by MikeL
Employees Worked With
Brian ( Service Manager )
