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Freeway Ford

Bloomington, MN

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rated
951 Reviews

9700 Lyndale Ave S

Bloomington, MN

55420

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Showing 951 reviews

February 26, 2018

Amazing I went to Freeway Ford not positive that I wanted a SUC from here, but I had some questions. Barbe was very welcoming and energetic, I needed that. Me More

by Mjlucas94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
May 04, 2018 -

Freeway Ford responded

Thank you for taking the time to share your experience with us. We are happy to hear that Barbe was welcoming and was there to assist you with finding your new Ford Escape. We are happy to have you as a part of the Freeway Ford family, safe travels!

February 25, 2018

2018 to the Max! Debra found a 2018 Expedition Max with the features and color we wanted when there were none to be had in the Twin Cities! Freeway Ford was able More

by Pattiej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Anderson, Gregg Brandt
May 05, 2018 -

Freeway Ford responded

Thank you for sharing your experience. We know how time consuming the car buying process can be and are glad we could help you with most of your concerns via phone. We hope you are enjoying your new 2018 Expedition Max and thank you for being a part of the Freeway Ford family.

February 25, 2018

Great service deapartment I've been taking my 2013 Escape to Freeway Ford Express Servive for almost five years. The staff is friendly and very knowledgeable. They make servi More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express service staff
May 04, 2018 -

Freeway Ford responded

We are very happy to hear about the experience you have here at Freeway Ford. We are glad to help you with your service needs and appreciate you being such a loyal customer. Thank you for being a part of the Freeway Ford family.

February 24, 2018

Wonderful Experience! Barbe is great to work with, told her a couple of things I wanted in a vehicle and she was able to show me several that fit what I wanted. She is ext More

by KBA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
May 06, 2018 -

Freeway Ford responded

We are glad to hear about the experience you had with Barbe. If you have any other questions throughout your car buying experience please don't hesitate to call or stop by. We look forward to seeing you again and having you as a part of the Freeway Ford family.

February 23, 2018

Titanium Service! I purchased my Ford Fiesta Titanium from Freeway Ford and have been totally satisfied with the service I have received. When I purchased the car, the More

by Fordfanfemale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Ghanem
May 06, 2018 -

Freeway Ford responded

We are very happy to hear about the experience you had with the service center. Providing quality service is very important to us and are happy to know that you are satisfied and we could provide you with a five star experience. Thank you for being a part of the Freeway Ford family.

February 19, 2018

Wonderful experience Deb was very informative about the different trucks available, and paid attention to the details that I asked for in a truck. It was a pleasant experi More

by Brian Heitzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Anderson
May 06, 2018 -

Freeway Ford responded

Thank you Brian for the five star rating! We are glad to hear that Deb was there to provide you with a pleasant experience and could help you with your questions. We hope everything is going well with your truck and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

February 16, 2018

2017 ford edge I purchased my first brand new car here 13 years ago and had great experience so naturally I returned. This time I had a trade in. While I feel th More

by Noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
May 10, 2018 -

Freeway Ford responded

Thank you for sharing the experience you had. We apologize if you felt rushed throughout the process. We always like to learn new ways to improve our customer experience. We hope you are enjoying your new Edge and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

February 10, 2018

Deb knew what I wanted! And looked until she found it! Shakopee Ford had a nice salesman but next step up wouldn't give full rebate and a good price! They wanted to have an in-house "Other company" put on More

by Jim T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Anderson
May 10, 2018 -

Freeway Ford responded

Jim, thank you for sharing your experience with us. It looks like you knew exactly what you were looking for. We are happy we could help find an F 150 for you. We look forward to seeing you again for your auto needs. Thank you for being a part of the Freeway Ford family.

February 08, 2018

right vehicle/great financing for my budget I wanted to upgrade from my 2014 focus and got a 2018 escape with the features I wanted, all with a down lease. Deb explained my options and I.m mor More

by escape guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Anderson, Matthew Augustine
May 10, 2018 -

Freeway Ford responded

Thank you Escape Guy for your five star rating! We are glad Deb was there to help you with your options and Kim was fun to work with. We hope you are enjoying your 2018 Escape and thank you for being a part of the Freeway Ford family.

February 08, 2018

Recall work I chose not to have rental car even though one was available free of charge due to recall work. The transport service was excellent. The work took a More

by Bison 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson,
May 10, 2018 -

Freeway Ford responded

Bison, we are happy you had a good experience at the service center. We apologize if your drivers seat didn't come back how you left it. But glad it was only a minor inconvenience. We hope all is well and thank you for coming to Freeway Ford for you auto needs.

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