Freeway Ford

Brought my first pu truck Barry McDonald is the best person I've ever brought a car from. He personally catered to my very need. Would highly recommend him. Because of him I wi Barry McDonald is the best person I've ever brought a car from. He personally catered to my very need. Would highly recommend him. Because of him I will be reccomend everyone I know to see him. He got me my perfect truck and in the price range I needed. I don't remember all of the wonderful people that I dealt after dealing with Barry but I was very satisfied and will be purchasing again once my wife's lease is up. More

Routine service I took my F-150 in for routine oil change and tire rotation and never got the tires rotated like I was told. I know this because I had a slow leak in I took my F-150 in for routine oil change and tire rotation and never got the tires rotated like I was told. I know this because I had a slow leak in the left front tire and it is still there. I wasn't sure they got rotated the time before this either. More

My purchase experience at Freeway Ford I was very pleased with the professional way business was handled at the dealership. Working with Barbe my sales person was a pleasure and she knew he I was very pleased with the professional way business was handled at the dealership. Working with Barbe my sales person was a pleasure and she knew her job. She answered all my questions and worked with me on my concerns. I would recommend Barbe as a sales person to anyone looking for a vehicle. Greg Brandt the used car sales manager was great to work with also. He was fair and did his best to meet my expectations on the truck deal. Greg was polite and easy to talk to and understood what I was trying to accomplish. Thanks to Freeway Ford I have A GREAT 2015 FORD F150 SUPER CAB. I would recommend tis dealership to everyone looking for a vehicle. Also Pat in your quick lane is easy to work with and did a nice job on the tuck for me. More

oil change and tire rotation done in time that was said, the car wash was a bonus, very friendly and pleasant to talk too, overall very happy with my visit done in time that was said, the car wash was a bonus, very friendly and pleasant to talk too, overall very happy with my visit More

unacceptable customer service. The positive: The man who helped me was polite and kind. My car was serviced in a timely manner. I appreciated the car wash. The negative: When I The positive: The man who helped me was polite and kind. My car was serviced in a timely manner. I appreciated the car wash. The negative: When I stepped up to the service counter, four people were seated at computers. They all looked up at me however totally ignored me. Some were having conversations with each other, no one was on the phone. I was the only customer. Not one acknowledged me! No one welcomed me to FORD. Or said "Just a moment, I'll be right with you", or "How may I help you?' I was totally ignored by all of them. It was extremely uncomfortable and needless to say, upsetting. Finally someone asked if I needed help. I don't know how much time had lapsed at this point but it was long enough my son-in-law, who was taking me back home, got out of his vehicle and came to see what the hold up was. What should have taken five minutes took what felt like an eternity. It was extremely uncomfortable standing there and absolutely unacceptable custom service! More

I went in for an oil change. FAST< FRIENDLY < SERVICE Every time I stop I am greeted with a warm and friendly smile. They were fast and I was on my way. It was a very busy morning and I really thought i Every time I stop I am greeted with a warm and friendly smile. They were fast and I was on my way. It was a very busy morning and I really thought it would be a longer wait. Some people complain that they aren't greeted...try greeting them first with a warm smile and a cherry hello and you will get it right back. More

Oil change I stopped in for a Quick Lane oil change. They said it could be up to an hour and a half wait, but it was finished in 45 minutes. They did a great job I stopped in for a Quick Lane oil change. They said it could be up to an hour and a half wait, but it was finished in 45 minutes. They did a great job, and also topped-off other fluids. With coupon, it cost just under 30 bucks. More

Great Quick Lane service today! I got right in and right out very quickly using the Quick Lane for a recall repair on my Ford Fusion. Free popcorn to boot! I got right in and right out very quickly using the Quick Lane for a recall repair on my Ford Fusion. Free popcorn to boot! More

Great people to deal with for a car purchase My salesperson was Brian Ward. The Manager that I worked with is Greg. They were both fantastic in providing me excellent customer service. They we My salesperson was Brian Ward. The Manager that I worked with is Greg. They were both fantastic in providing me excellent customer service. They were attentive to my needs. They provided me a very fair deal on my car. They were very friendly and were quickly responsive when I needed to reach them. I would recommend this dealership and Brian Ward as a salesperson to anyone. More

recall Brought my car in as I had a recall notice. Everything went perfectly, they gave me a shuttle ride back home, so there was no interruption in my day. Brought my car in as I had a recall notice. Everything went perfectly, they gave me a shuttle ride back home, so there was no interruption in my day. Very satisfied customer. More