Freeway Ford

New purchase recently This has been my 5th car purchase / lease over many years with Freeway Ford in either new or used capacity. I continue to be impressed with the knowl This has been my 5th car purchase / lease over many years with Freeway Ford in either new or used capacity. I continue to be impressed with the knowledge and low key approach to the car buying experience. I have worked with variety of sales / finance members and never an issue. In 3 years I'll be back looking again and I look forward to that next purchase. Thanks gang. More

Oil Change Car was done on time, A greasy handprint was left on inside door 😞 otherwise everything was good... Was nice to be able to see my car being worked o Car was done on time, A greasy handprint was left on inside door 😞 otherwise everything was good... Was nice to be able to see my car being worked on from waiting room. More

People make all the difference. This was my first time at Freeway Ford and I had a great experience. From Tim and RJ in sales to Amber in Finance I thought the service I received was This was my first time at Freeway Ford and I had a great experience. From Tim and RJ in sales to Amber in Finance I thought the service I received was top-notch! I will definitely recommend them to my friends and I will be coming back for future purchases. More

Frustration with service initially - but finally found probl Found car would not start in AM. Jump started, brought to service. Service charged battery, but could not/would not diagnose why car didn't start. Wee Found car would not start in AM. Jump started, brought to service. Service charged battery, but could not/would not diagnose why car didn't start. Week later, same thing. Again, no effort to track down why car didn't start. Week later, same thing happened. Changed service advisor to Gustafson. He had us call tow truck to bring card in. He wanted to look at car when it would not start. But Could not tow car without starting it to get out of garage. So Left car with Gustafson for a week to wait until it wouldn't start and see if ther is some draw, or whatever. Asked why can't you put in new battery.? Apparently FORD doesn't allow this when their testing shows the battery is charged. Finally after about a week sitting at your service center the car didn't start, the battery was dead, and you installed a new battery - as car still under warranty. Just glad it's fixed. But wondering why initial service advisors didn't try to find out why car didn't start. .. twice??? More

Honda Odyssey purchased We are a young couple with children and this was our first vehicle that we purchased under a loan together. We came knowing what we wanted (a van) and We are a young couple with children and this was our first vehicle that we purchased under a loan together. We came knowing what we wanted (a van) and came out with the keys. The process went well and even though it was later in the evening, Barbe and Matt took the time to help us out, answer any questions, and made sure everything was done properly with the loan. Everyone was friendly, courteous, and respectful. Barbe also took the time and effort to make sure our vehicle was serviced to what was agreed on at the time of the sale. She was on top of things and communicated very well with us, letting us know what was up and answering any questions we had. Overall, this was a great new experience for us. More

Price and sales people I went into Freeway Ford to find a vehicle to replace 2 other vehicles. My wife had broken her hip and I had to find a vehicle that was low enough fo I went into Freeway Ford to find a vehicle to replace 2 other vehicles. My wife had broken her hip and I had to find a vehicle that was low enough for her to get into. Also had to have enough power to pull my boat. Talked to Barry McDanials and he suggested the Edge. After looking at other makes of vehicles I choose the Edge. Freeway Ford didn't have the color I wanted .Barry found one in Hudson WI. We had that delivered and worked out price we could live with. Patrick Martin( salesman) explained the features to me. Lot of cooperation between sales people at this dealership. Did a nice job of preping Edge before I got it delivered. Other sales people in dealership were willing to answer any questions that I asked. Receptionist was very friendly. More

Normal Maitenance I have purchased a number of vehicles from Freeway Ford and bring them back to their Quicklane for regular service. Pat does a great job taking care o I have purchased a number of vehicles from Freeway Ford and bring them back to their Quicklane for regular service. Pat does a great job taking care of me and getting me in and out. They do a very efficient job and even though I put a lot of miles on my car, I have never had a problem. They keep me up to date on any other items that should be addressed, but I have never felt pressured or up sold. I will continue to bring my car into Freeway Ford for my maintenance. More

Outstanding Experience With Freeway Ford! Saad did a fantastic job working with me to help me understand my options. The process was seamless and quick and I would, without question, go back Saad did a fantastic job working with me to help me understand my options. The process was seamless and quick and I would, without question, go back to Saad and the folks at Freeway to purchase another car. Highly recommended! More

Service Center Had an oil change, blinker bulbs replaced along with a recall issue addressed. Service was fast and price was very reasonable. Staff was professional Had an oil change, blinker bulbs replaced along with a recall issue addressed. Service was fast and price was very reasonable. Staff was professional and friendly. More

My experience was awesome!! Barbe did a fantastic job helping me find a car. She is friendly and very engaging. Barbe helped me navigate the internet and narrow it down to my per Barbe did a fantastic job helping me find a car. She is friendly and very engaging. Barbe helped me navigate the internet and narrow it down to my perfect car. More