Freeway Ford
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 951 reviews
Recent service Although I disagree with this recent fascination about everyone's opinion, the service I received from them was performed quickly and professionally. Although I disagree with this recent fascination about everyone's opinion, the service I received from them was performed quickly and professionally. Please do not ask for another review, the reason for being in business is to treat your customer fairly. My experience with Freeway Ford has been wonderful since my first purchase in 1986. More
Awesome experience! Everything went really smoothly and a really enjoyed the whole process. I highly recommend this dealership. It was very clean inside and I didn’t feel Everything went really smoothly and a really enjoyed the whole process. I highly recommend this dealership. It was very clean inside and I didn’t feel pressured or rushed in any way. More
Great experience at freeway ford! We had a fantastic experience at Freeway Ford! No pressure, lots of explaination of deals and we feel like we got the best customer service! We had a fantastic experience at Freeway Ford! No pressure, lots of explaination of deals and we feel like we got the best customer service! More
Jonathan was awesome Jonathan F was very helpful and went above and beyond to make sure my car had everything it needed to run perfectly! Great great service Jonathan F was very helpful and went above and beyond to make sure my car had everything it needed to run perfectly! Great great service More
Problem was not fixed! In the past they have been great, recently not so much. My service truck has been in the shop for almost 3 weeks this month for the same problem with In the past they have been great, recently not so much. My service truck has been in the shop for almost 3 weeks this month for the same problem with no confidence in repair. On the sales side, I’ve instructed them to find me a new truck and give me a solid fair number for mine, no response. Needless to say I’m moving on to another dealership, it’s really too bad because I’ve boughten several vehicles from them and my service has always been done there including buying tires for the 4 cars/trucks I own, they don’t recognize a loyal customer and they sure don’t seem to take care of them. Finance department is great! More
In and out Excellent customer service. Staff is so friendly and helpful. I go to this dealership for everything, and I wouldn't go anywhere else. Thank you! Excellent customer service. Staff is so friendly and helpful. I go to this dealership for everything, and I wouldn't go anywhere else. Thank you! More
Kudos to Tyler! Tyler in service excelled by providing outstanding customer service on a recent visit. He explained the issue in detail and answered every question I Tyler in service excelled by providing outstanding customer service on a recent visit. He explained the issue in detail and answered every question I had. I am appreciative of him keeping me updated on the progress of my repair. I will continue to bring my vehicle to Tyler and the team. More
Back Door Lock - A mystery why it wouldn't lock! My Escape had an issue with the locking system for the back hatch. Tyler was diligent in trying to figure out why the door wouldn't latch. It took a My Escape had an issue with the locking system for the back hatch. Tyler was diligent in trying to figure out why the door wouldn't latch. It took a few days, but he never gave up. And, he kept me informed of his progress. For that I am very appreciative. More
Oil change Was told that it would take 90 minutes as they were busy but instead of 90 it was only 45. Was out in less time then they said. Was told that it would take 90 minutes as they were busy but instead of 90 it was only 45. Was out in less time then they said. More
New vehicle purchase Very friendly and personable staff. They were able to answer all my questions and a joy to work with. There was a great selection of vehicles. I am ex Very friendly and personable staff. They were able to answer all my questions and a joy to work with. There was a great selection of vehicles. I am extremely happy with my new F-150! More