Freeway Ford

Conscientious I had a very positive experience - the manager was very knowledgeable and conscientious, addressing multiple minor issues in a very prompt service vis I had a very positive experience - the manager was very knowledgeable and conscientious, addressing multiple minor issues in a very prompt service visit. I felt like I had very good service and a good value. More

Nice Team The crew is always helpful and willing to look into any of my concerns. Wait time is sometimes an issue but overall I’ve had great experiences. The crew is always helpful and willing to look into any of my concerns. Wait time is sometimes an issue but overall I’ve had great experiences. More

Warranty Work Had a tune up including spark plugs done at Freedom Ford.. When one of plugs failed a short time later, they stood by the work and replaced for free. Had a tune up including spark plugs done at Freedom Ford.. When one of plugs failed a short time later, they stood by the work and replaced for free. Dean was great about it. More

Top notch! Freeway ford always provides professional courteous service. The team is able to diagnose your car issues quickly and reliably. They never disappoint. Freeway ford always provides professional courteous service. The team is able to diagnose your car issues quickly and reliably. They never disappoint. Top notch service! More

Always reliable. Good, reliable service, fixed the problem as expected. Really appreciate the shuttle service and coffee, etc. in the waiting room. Friendly and profes Good, reliable service, fixed the problem as expected. Really appreciate the shuttle service and coffee, etc. in the waiting room. Friendly and professional staff. Thank you! More

Oil change & recalled part replacement They were very knowledgeable and answered all my questions politely and didn't try to talk me into anything that I didn't need. We dropped off my veh They were very knowledgeable and answered all my questions politely and didn't try to talk me into anything that I didn't need. We dropped off my vehicle and expected to get it the next day. Within an hour and a half it was done and we could go pick it up. It was washed and fixed and the price was much better than my last oil change at a chain that I will never go back to. All my servicing needs will be done there from now on. I didn't use the waiting room but saw it when I went to pay. It was very clean and I would have no problem waiting there for my next appointment. More

Power Shift Transmission fix It was obvious from the first moment when I entered the service that the primary goal of the service staff is to satisfy the customer. The troubling P It was obvious from the first moment when I entered the service that the primary goal of the service staff is to satisfy the customer. The troubling Power Shift Transmission in my Focus 2013 has been replaced for free (Settlement with the Ford Company). In addition, a loaner vehicle was provided for me for the duration of car repair. It was highly professional approach, I really appreciate it. More

People were very professional. It would be nice to see the facility remodeled. You could sell tons of more cars in this location. It is a old building and not very welcoming. The s It would be nice to see the facility remodeled. You could sell tons of more cars in this location. It is a old building and not very welcoming. The staff is doing great for what they have! More