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Freeway Ford
Bloomington, MN
951 Reviews
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January 31, 2019
Ford Escape service I worked with Tyler and he was extremely friendly and upfront with the service. I would definitely recommend Freeway Ford to all of my friends and fam I worked with Tyler and he was extremely friendly and upfront with the service. I would definitely recommend Freeway Ford to all of my friends and family members. More
by spsayer
Verified CustomerEmployees Worked With
Tyler Sundberg
January 31, 2019
warranty work I was having warranty work done. Everyone was most courteous, down to those that gave me a ride home and back. Very satisfied. Thank You I was having warranty work done. Everyone was most courteous, down to those that gave me a ride home and back. Very satisfied. Thank You More
by mac2kern
Employees Worked With
Dean Gustafson
January 31, 2019
Happy with turn around! Not happy with the number of recalls by Ford , but very happy with the turn around. Was questioned why I was there after going into lobby for a cup of Not happy with the number of recalls by Ford , but very happy with the turn around. Was questioned why I was there after going into lobby for a cup of coffee. More
by DANIESTEV2
Employees Worked With
Tyler Sundberg
January 31, 2019
Excellent service! Will be back! Salesman Fernando was patient with me and went above and beyond! The staff were very pleasant and helpful. It’s a beautiful office! I drove 35 miles t Salesman Fernando was patient with me and went above and beyond! The staff were very pleasant and helpful. It’s a beautiful office! I drove 35 miles to go to this dealership because they had a car I was interested in and would do it again. I was very pleased from the front desk gal who entertained my 5 year old, Fernando, the manager and left a very happy customer of a new Ford Edge!! 😊 More
by Mdaraitis
Employees Worked With
Fernando Escobal, Glen Saunders
January 31, 2019
The work was done timely Brought Mustang in for airbag recall. The work was done timely. However, the service personnel could use a little customer service 101. When calling Brought Mustang in for airbag recall. The work was done timely. However, the service personnel could use a little customer service 101. When calling for the appointment, the individual on the phone had no "friendliness" in his voice. Sounded like he was mad. When I picked up my vehicle, the woman at the cashier's desk was very friendly and the individual who brought my car around was equally as nice. However, when I went into the service area to ask the price of a couple of things, the service guy, again, was not very friendly. Not even a hello. All I got was "Can I help you?" Kind of rude. More
by Sharon D.
Employees Worked With
Ryan Neis, Bryan Stumpf
January 30, 2019
Friendly and efficient New to the area. Brought my truck to their dealership for routine maintenance and a minor recall correction. The staff was friendly and efficient and New to the area. Brought my truck to their dealership for routine maintenance and a minor recall correction. The staff was friendly and efficient and the whole experience was what I’d expect. A+ More
by JGRESS4
Employees Worked With
I have no idea who helped me. I just picked all those names because your survey DEMANDS that my memory be awesome. I gave them all five-star ratings, too. Winning!, Barry McDaniels, Gregg Brandt, RJ Johnson, Glen Saunders, Tyler Sundberg, Jonathan Fern, Walter Odell, Ryan Neis, Dean Gustafson, Bryan Stumpf
January 30, 2019
faster than expected At first they told me it would be about a week until they got to my vehicle. They called me the next day telling me it was complete. Much better than At first they told me it would be about a week until they got to my vehicle. They called me the next day telling me it was complete. Much better than I expected More
by JWEVERKA
Employees Worked With
Dean Gustafson
January 30, 2019
diagnostic on radio after a pop, and quiting after 2 hours the people in Service, and Dealership are top notch but I have a problem with paying for a diagnostic on my car when I brought, and extended warranty. the people in Service, and Dealership are top notch but I have a problem with paying for a diagnostic on my car when I brought, and extended warranty. The radio problem I am experiencing is a common problem among Ford owners. In fact I work with a lady that is also experiencing the same problem. I think it is not acceptable that I had to pay $160 for this diagnostic check.. In addition when I drove off there was a dummy light on, and now I have to bring the car back in because the service tech left his equipment in my car, and my cruse control got disconnected. I at the point that I am seriously looking at new/use vehicle because mine is getting old. I have thought of getting the ford Ranger truck because I really liked my last 2 but If this is what I have to deal with in a Ford automobile I think I will redirect my option to a brand that will stand by, and take care of their customer without charging them insane fee's. Regards, Ann More
by ANN.M.SAWATZKY
Employees Worked With
I do not know the other people names that work on my care or helped me, Dean Gustafson, Bryan Stumpf
January 30, 2019
Very helpful service Both Lincoln and Fernando were very helpful and kept me informed. Fernando kept the provess clear and let me onow what was needed at each step. Lincol Both Lincoln and Fernando were very helpful and kept me informed. Fernando kept the provess clear and let me onow what was needed at each step. Lincoln helped by acting as a aort of advocate during financing process. Very friendly as well. More
by Skinn146
Employees Worked With
Patrick Martin, Gregg Brandt, Fernando Escobal
January 30, 2019
Brian S, is patience, and a Special Friend! Brian S, Is a Great Person, to work with! I have purchased three cars from him. Brian has become a friend over the years that he has worked with m Brian S, Is a Great Person, to work with! I have purchased three cars from him. Brian has become a friend over the years that he has worked with me on car sales. More
by James
Employees Worked With
Brian Steinhorst, Rob Stewart
