Freeway Ford
Bloomington, MN
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A great buying experience. Brian Steinhorst did a great job with us in our purchase of a 2020 Edge. He respected our time and the Freeway Ford management enabled him to deal di Brian Steinhorst did a great job with us in our purchase of a 2020 Edge. He respected our time and the Freeway Ford management enabled him to deal directly with us in the buying process. I felt valued as a customer and believe that I received fair value for my trade and a very good purchase price. From the finance perspective, Lincoln took the time to make sure that we were able to acquire the best financing available to us. I highly recommend Freeway Ford an Brian Steinhorst. More
truck this was the third vehicle I've purchased from Freeway Ford so that in itself should be enough of an explanation in this review for my purchase this was the third vehicle I've purchased from Freeway Ford so that in itself should be enough of an explanation in this review for my purchase More
I had a great experience at Freeway Ford! I enjoyed working with Patrick for my new vehicle purchase! I was in and out of there in less than two hours with a vehicle I absolutely love! Thank you again working with Patrick for my new vehicle purchase! I was in and out of there in less than two hours with a vehicle I absolutely love! Thank you again Freeway Ford (Patrick & Lincoln!) More
Superior Experience at Freeway Ford The whole truck shopping experience I had at Freeway Ford was first class from beginning to end. Brian Steinhorst treated my wife and I like we were f The whole truck shopping experience I had at Freeway Ford was first class from beginning to end. Brian Steinhorst treated my wife and I like we were family as he brought us through the process from beginning to end. From following up with me via text on my truck's progress to taking a photo of me next to my new truck, Brian showed a personal touch without being overbearing. I could not recommend more Brian and the Freeway Ford staff. You have earned a customer for life. More
The whole staff was very friendly and knowledgeable but not over pushy. They did a great job and I was very impressed with the service. not over pushy. They did a great job and I was very impressed with the service. More
I first started using Freeway for for service and the compared to other local dealers they were awesome. Tyler in the service dept. is top notch. I then decided to try out the sales dept. and Glen the Sa compared to other local dealers they were awesome. Tyler in the service dept. is top notch. I then decided to try out the sales dept. and Glen the Sales manager and Nolan the salesman did an awesome job on trading my 2016 F-150 in for a brand new one! a thanks guys! More
Patrick, Charlie, and Lincoln at Freeway Ford were great to work with! They made buying my car easy and enjoyable. Would highly recommend for anyone looking to purchase a new or used car. to work with! They made buying my car easy and enjoyable. Would highly recommend for anyone looking to purchase a new or used car. More
Service above and beyond........ I began communication with sales and leasing consultant Tim Ross in February pertaining to the purchase of a very specific equipped vehicle, for deliv I began communication with sales and leasing consultant Tim Ross in February pertaining to the purchase of a very specific equipped vehicle, for delivery at the end of March. Basically, I wanted to have all the details of the car buying process resolved before I entered the dealership. During this entire process, Tim either answered his telephone immediately or called me back within 60 to 90 minutes, even on his 'day off'. E-mail communication was always very thorough. Tim was one of the nicest, professional and informed sales consultant I have met. The price was very competitive - no negotiation was required. Upon entering the dealership there was an issue with the selected car.(I take most of the responsibility for not doing some due diligence on my own behalf.) How did the dealership handle this issue - they gave me a significant upgrade FREE OF CHARGE. I have never experienced this type of customer service during my many decades of purchasing automobiles. Freeway Ford and Tim Ross valued my business, made the whole process effortless and showed me absolutely exceptional customer service. More
Everyone was really nice, professional, and extremely helpful. We were able to walk in, drive the car we wanted, and get a reasonable price. And they took extra precautions for coronavirus, which was app helpful. We were able to walk in, drive the car we wanted, and get a reasonable price. And they took extra precautions for coronavirus, which was appreciated. More