Freeway Ford

Recall Excellent and quick service on a recall item. Quick lane is super easy, no appointment necessary. Suggestions were made of other services provided a Excellent and quick service on a recall item. Quick lane is super easy, no appointment necessary. Suggestions were made of other services provided and needed for my truck. More

Great,fast service WENT IN FOR QUICK CHANGE OIL FILTER AND TIRE ROTATION IT WAS FAST FRIENDLY.. ALSO FOR TWO RECALLS DONE.. THANKS I WAS IN AND OUT.. IN AN HOUR WHILE W WENT IN FOR QUICK CHANGE OIL FILTER AND TIRE ROTATION IT WAS FAST FRIENDLY.. ALSO FOR TWO RECALLS DONE.. THANKS I WAS IN AND OUT.. IN AN HOUR WHILE WAITING. More

This could have been an expensive day I brought in my 2015 F150 to check out why my front and was acting up. I have 73000 miles on this truck. When the service agent "Dean " called me to t I brought in my 2015 F150 to check out why my front and was acting up. I have 73000 miles on this truck. When the service agent "Dean " called me to tell what they had found out was wrong and how much it would cost to repair, I decided to go ahead with the repairs. I told Dean , Just for the record I had brought my truck in eight months earlier when it was still under warranty because I felt something might be going on in the front end but it did not act up when the service department checked it out..But know 13000 miles later something definitely wrong.Dean told me he would communicate this to Ford. Well he called me at the end of the day to tell me the truck had been fixed and Ford picked up the tab What a nice surprise. If not for Dean going the extra mile for me I would have had to pay this bill..This is why I do business with Freeway Ford This my 4th F 150 I've purchased from Freeway Ford 1997-"2000-2010-2015 and 2016 Ford Edge. Thanks again Dean and Freeway Ford More

Felt like I was family. I couldn’t be happier with my purchase from Freeway Ford in Bloomington. Buying a car can be a stressful experience. You always wonder if you could ha I couldn’t be happier with my purchase from Freeway Ford in Bloomington. Buying a car can be a stressful experience. You always wonder if you could have got a better deal. I didn’t wonder that after my purchase from Freeway Ford. They showed me where the final price came from after all the rebates from Ford and the price reductions from the dealership. They even gave me a military discount! I understood the pricing and feel like I got a better deal than I could have at another dealership. My salesman and the general manager both made me feel like I was part of their family. Freeway Ford is just a great dealership to do business with. They made me feel comfortable with no sales pressure and when I was ready to buy they made it an easy process. If you’re buying a Ford, or if you’re in the market for a nice clean used car this is the dealership to start your search at. Most likely Freeway Ford will be your only stop. More

Oil change Jonathan greeted me right away and got my vehicle checked in. I was there for an oil change, but I asked about my rear door that didn’t stay open. Jo Jonathan greeted me right away and got my vehicle checked in. I was there for an oil change, but I asked about my rear door that didn’t stay open. Jonathan checked for parts. When they weren’t available he ordered them and told me he would keep them under my name until it was a good time for me to come back in. Service was fast and excellent. More

Amazing team! Absolutely phenomenal team! Got me exactly what I wanted in record time! I traded in my little rust bucket for a beautiful new car! Very informative a Absolutely phenomenal team! Got me exactly what I wanted in record time! I traded in my little rust bucket for a beautiful new car! Very informative and helpful throughout the whole process! They were great at laying everything out on the table! From giving me a full run through of the car, to crunching numbers, hands down the best dealership I’ve ever worked with! Thank you so much Barry and Paul and everyone else that helped this process go as smoothly as possible! I appreciate you guys so much! You definitely made my dreams come true today! Anyone I come across that’s in the market for a new vehicle, I will absolutely send them your way without hesitation! Again, thank you so much! More

Quick and easy. Quick Lane gave great service and were very friendly and answered all my questions. I would deffenatly work with John again. Will be back soon. Quick Lane gave great service and were very friendly and answered all my questions. I would deffenatly work with John again. Will be back soon. More

Excellent service. Vehicle was done in time promised. Quick turnaround on first oil change. Walter is a friendly and knowledgeable service writer.Truck was also washed and ready to go in the time promised Quick turnaround on first oil change. Walter is a friendly and knowledgeable service writer.Truck was also washed and ready to go in the time promised. Also visited with Tim Ross,my salesman. Went over any issues, concerns and the satisfaction of my purchase. Tim listens well and goes the extra mile. Freeway Ford is very fortunate to have him on the team. More

New purchase Friendly; professional and courteous. I would not go anywhere else. They make the sale work for you. Amazing dealership. Won’t go anywhere else again! Friendly; professional and courteous. I would not go anywhere else. They make the sale work for you. Amazing dealership. Won’t go anywhere else again! More

Replacing totaled Explorer Our 2017 Explorer was totaled in an accident, and they worked with us to find a brand new 2018 model with all the same options, and got us going again Our 2017 Explorer was totaled in an accident, and they worked with us to find a brand new 2018 model with all the same options, and got us going again quickly for a good price. More