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Freeway Ford
Bloomington, MN
951 Reviews
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Showing 951 reviews
April 02, 2019
Great salesman My husband and I went in and got a brand new car with the help of Tim and Patrick. They were such great people and took their time to find us the perf My husband and I went in and got a brand new car with the help of Tim and Patrick. They were such great people and took their time to find us the perfect vehicle. Everyone was great but the only downfall was the wait time, we were there for 6 hours but after all those hours, the car we bought was totally worth it. Patrick and Tim made sure we were comfortable and Tim continuously apologizes for the wait time. Before we left the dealership, Tim took his time and went over almost every feature in our new car. We are very happy with the purchase and the kids love our car new car! Thanks Ford! More
by kayleex28
Verified CustomerEmployees Worked With
Patrick Martin, Tim Ross, Glen Saunders
April 01, 2019
Oil Change Service was completed in a timely manner. Jonathan was very friendly & professional. Customer service at Freeway Ford is always exceptional - I would Service was completed in a timely manner. Jonathan was very friendly & professional. Customer service at Freeway Ford is always exceptional - I would recommend them to everyone. More
by Elizabeth R
Employees Worked With
Jonathan Fern
March 31, 2019
ez buying experience Gave me a good trade in price, no pressure to buy extras. very far negotiations. my car was washed and detailed when i came to pick it up Gave me a good trade in price, no pressure to buy extras. very far negotiations. my car was washed and detailed when i came to pick it up More
by dmmlars
Employees Worked With
Paul Kunz
March 30, 2019
Quick lane service Went in for regular oil change and whatever other service was due, based on lifetime oil change agreement when we purchased the car. More work was nec Went in for regular oil change and whatever other service was due, based on lifetime oil change agreement when we purchased the car. More work was necessary than expected, so I will return in a couple of weeks. Having the oil change/service agreement is a good thing for me, because I don't have to think about what needs to be done to maintain my vehicle. Service was polite and efficient. Likewise, the warranty helps a lot, especially after 60,000 miles. More
by CHOA
Employees Worked With
Walter Odell
March 30, 2019
Great Service! I was greeted immediately. I did not feel pressured in any way. The salesman answered all my questions and concerns. He stayed with me during the I was greeted immediately. I did not feel pressured in any way. The salesman answered all my questions and concerns. He stayed with me during the process. He demonstrated the features on my new car so that I could understand them. People on the sales floor offered me coffee or pop during my wait time. It was a very friendly environment and a great experience! More
by QUEENOFFLOWERS65
Employees Worked With
Rick Shocinski, Rob Stewart
March 28, 2019
Brian a go getter. Brian happen to walking by as we were entering the dealership. No heavy sales push. He stayed on top things for us and within 48 hours we were two ver Brian happen to walking by as we were entering the dealership. No heavy sales push. He stayed on top things for us and within 48 hours we were two very happy Escape car owners. More
by Wild
Employees Worked With
Brian Steinhorst
March 28, 2019
Just fine. Jonathan was so friendly, smiled a lot, was on top of things, moved quickly, seemed to have the respect of the guys working under him & was keeping th Jonathan was so friendly, smiled a lot, was on top of things, moved quickly, seemed to have the respect of the guys working under him & was keeping them on task. More
by MML789
Employees Worked With
Jonathan Fern
March 28, 2019
Mr. Ross was a pleasure to do business with. Tim Ross was a pleasure to do business with. Friendly and knowledgeable. He was patient and answered all my questions. He helped me make the decisions Tim Ross was a pleasure to do business with. Friendly and knowledgeable. He was patient and answered all my questions. He helped me make the decisions I needed to make to get a lease car. Also the young lady at the reception desk makes a great cup of coffee. More
by L15WATZ
Employees Worked With
Tim Ross, Glen Saunders
March 27, 2019
Oil change Car wash broken. Waited 15 minutes to check in. Only 4 mechanics working. Took almost 2 hours. Heard some swearing from one of the bays. I didn’t th Car wash broken. Waited 15 minutes to check in. Only 4 mechanics working. Took almost 2 hours. Heard some swearing from one of the bays. I didn’t think that was very professional More
by CARY.ZAHN
Employees Worked With
Walter Odell
March 27, 2019
Oil change Everyone was very friendly, kept us updated on the progress. The work was done in the time as stated. The waiting area and their work space was kept c Everyone was very friendly, kept us updated on the progress. The work was done in the time as stated. The waiting area and their work space was kept clean. More
by JAQUES
Employees Worked With
Bryan Stumpf
