Freeway Ford
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 951 reviews
Love the staff Always great to work with! I enjoy the friendliness and appreciation for my vehicle. They are always quick and efficient. I would reccomend to all my Always great to work with! I enjoy the friendliness and appreciation for my vehicle. They are always quick and efficient. I would reccomend to all my friends! More
Friendliness and courtesy The work was done in the time they said it would be. This is a very pleasant place to do business. I will return as needed. The work was done in the time they said it would be. This is a very pleasant place to do business. I will return as needed. More
Responsive and informative service for warrantly repair Tyler handled my truck repair quickly and painlessly and set me up with a loaner car very quickly. Work was completed as promised. Warranty work was Tyler handled my truck repair quickly and painlessly and set me up with a loaner car very quickly. Work was completed as promised. Warranty work was result of 3rd party body shop, not due to Ford or this dealer. More
Fast service and great to work with. Tyler was great and got the warranty parts that day and did the repair himself. A+ service for warranty work and great to work with. Tyler was great and got the warranty parts that day and did the repair himself. A+ service for warranty work More
Very good service Brought to my attention the airbag recall, and took care of replacing the airbag. Advised me of the time it would take to complete service and service Brought to my attention the airbag recall, and took care of replacing the airbag. Advised me of the time it would take to complete service and service was completed in the time frame given. More
Great service from first phone call through car pick up I was delighted to learn when I phoned that a recall service I needed could be done at their Quick Lane, and the Quick Lane department advised me on l I was delighted to learn when I phoned that a recall service I needed could be done at their Quick Lane, and the Quick Lane department advised me on least-busy times and how long to plan to leave the car for that service plus an oil change/tire rotation. When I arrived, I had zero wait for check-in, all costs were accurately quoted ahead of time, I was able to use a coupon they'd mailed me, and my Quick Lane account (loyalty-rewards accumulating). I got a timely phone call when the service was done, noticed it was shiny from the complementary car wash when I arrived, and the check-out/payment was smoothly handled. My question about the details for the recall service were politely and completely answered. Being able to plan the times for essential car service work and combine all items made my day much easier. More
Oil change/Vehicle Check-Up As always Quick Lane was my choice and I received pleasant, timely service. Walter Odell was friendly and helpful. The service mechanic was thorough As always Quick Lane was my choice and I received pleasant, timely service. Walter Odell was friendly and helpful. The service mechanic was thorough in completing vehicle check-up and oil change. More
best oil change ever Jon was extremely personable and excellent . o work with. He set realistic expectations and made me feel most welcome. I know he is leaving for an awe Jon was extremely personable and excellent . o work with. He set realistic expectations and made me feel most welcome. I know he is leaving for an awesome trip to Alaska and I wish him the very best. Hopefully they will be able to get someone just as awesome to replace him while he goes on his adventure! More
Great Service Great service; fast service; friendly, professional staff. They know what they are doing. I won't go anywhere else. They definitely help me keep my 20 Great service; fast service; friendly, professional staff. They know what they are doing. I won't go anywhere else. They definitely help me keep my 2014 Escape in great condition. More
Great, efficient, timely service Efficient and time-sensitive service provided by the team. They don't push you into services you do not need, but make sure you're aware of anything t Efficient and time-sensitive service provided by the team. They don't push you into services you do not need, but make sure you're aware of anything that should be done. More