Freeway Ford
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 951 reviews
Good Experience I brought my car in to have some recalls repaired. The repairs were done much quicker than expected. The people I talked to were friendly and knowledg I brought my car in to have some recalls repaired. The repairs were done much quicker than expected. The people I talked to were friendly and knowledgeable. More
A Stellar Experience What started out with frustrating phone calls resulted in superior customer service through Bryan Stumpf's gallant effort to make my experience posit What started out with frustrating phone calls resulted in superior customer service through Bryan Stumpf's gallant effort to make my experience positive. He succeeded. My car was under warranty and the repair was expected to take a day or two. I was provided with a new Ford SUV until my car repair was completed. The guys in the service area were quick and I was in and out before I could say Freeway Ford 100 times. So far, Brian 'walks the talk' and I appreciate it. More
Oil change and tire rotation Always first class service. Work is completed in a timely manner by polite, professionals. Freeway Ford is the only place I take our Ford cars to for Always first class service. Work is completed in a timely manner by polite, professionals. Freeway Ford is the only place I take our Ford cars to for service. More
AM static Since buying my 2017 Escape I’ve had trouble with static even on the strongest of channels. Made an appointment, brought my vehicle in ( still within Since buying my 2017 Escape I’ve had trouble with static even on the strongest of channels. Made an appointment, brought my vehicle in ( still within warranty) on Thursday. Was given a loaner and had my car back by Monday. The sound on all channels is now interference free. More
Quick and easy I came in knowing what kind of vehicle I wanted. We stopped by after seeing a few Ford Edges online. Within minutes I was helped and in an edge ready I came in knowing what kind of vehicle I wanted. We stopped by after seeing a few Ford Edges online. Within minutes I was helped and in an edge ready to test drive. After looking over the options, I decided I wanted to buy, and had paperwork done within an hour. Overall, great experience! More
Great experience purchasing our new family vehicle. Tim Ross and the entire Freeway Ford team took great care of us from start to finish. Tim listened to what we were looking for and found us the perfec Tim Ross and the entire Freeway Ford team took great care of us from start to finish. Tim listened to what we were looking for and found us the perfect new Ford Edge. Everyone was friendly and knowledgeable. We will definitely be back to see Tim when we need our next new Ford. More
Recall Correction I came in early and dropped off my vehicle with ease. The staff was friendly and receptive. I was able to get to and from work safely. I was even i I came in early and dropped off my vehicle with ease. The staff was friendly and receptive. I was able to get to and from work safely. I was even impressed with the amount of time it took to get the job done. DISCLAIMER: A rep called earlier and I had mistaken confused Freeway Ford with another dealership I dealt with over the weekend. I did not get an oil change from Freeway but given the cost at the other dealership I should have come over. I guess that's what happens when you're multi tasking at work. -doh More
Oil change and tire rotation I was there early so got in right away. In and out in 35 minutes for oil change and tire rotation. Never disappointed. Thank you. I was there early so got in right away. In and out in 35 minutes for oil change and tire rotation. Never disappointed. Thank you. More
Excellent Service The service dept is fantastic! They went above and beyond to assist my needs. I would highly recommend them for any automotive issues!!!! Thanks aga The service dept is fantastic! They went above and beyond to assist my needs. I would highly recommend them for any automotive issues!!!! Thanks again! More
I bought 2017 Ford Escape at the end of my lease. I purchased my 2017 Ford Escape at the end of a 3-year lease. I dealt with Tim Ross in Sales and Tim Ross in Finance. They handled the sale efficient I purchased my 2017 Ford Escape at the end of a 3-year lease. I dealt with Tim Ross in Sales and Tim Ross in Finance. They handled the sale efficiently and with a minimum of paperwork. I've leased 2 cars from Freeway Ford and purchased a used car from them. More