Freeway Ford

Very friendly! Friendly service and everything was as expected. That’s why I purchase my cars there and get the full service warranty. I appreciate their work! Friendly service and everything was as expected. That’s why I purchase my cars there and get the full service warranty. I appreciate their work! More

Recall I was there for a recall. Rental was provided at no cost and the repair was done in a timely manner. No issues with the service provided I was there for a recall. Rental was provided at no cost and the repair was done in a timely manner. No issues with the service provided More

Quick lane Great greeting on arrival Employees were nice and accommodating Gave an estimate on service time since it was more than an oil change and it met o Great greeting on arrival Employees were nice and accommodating Gave an estimate on service time since it was more than an oil change and it met our expectations Thanks ! Wes Blackman Tim Evenson More

Great experience, friendly staff. Polite staff, no pressure, and accommodated my work schedule. I bought a used 2013 F-150, and was able to talk to one of the service managers about th Polite staff, no pressure, and accommodated my work schedule. I bought a used 2013 F-150, and was able to talk to one of the service managers about the maintenance status prior to purchasing. I think the staff realizes that most people have an idea of what they want, and are knowledgeable about vehicle specifications, etc. More

Service I scheduled an appointment and my car was in the shop being worked on shortly after I checked in. I was told my car would ready in under 2 hours and I scheduled an appointment and my car was in the shop being worked on shortly after I checked in. I was told my car would ready in under 2 hours and it was done prior to the 2 hour estimate. More

Replace Lease Cars My 2017 Fusion & 2017 Escape (both leased) were up for replacement. The replacement vehicles my wife and I ordered came in early. The dealer worked My 2017 Fusion & 2017 Escape (both leased) were up for replacement. The replacement vehicles my wife and I ordered came in early. The dealer worked with me to terminate my lease early and put me into my new vehicles with minimum delay. Thanks to all for a great buying experience. More

Quick They were able to get my vehicle done in a timely manner and were friendly and helpful. Will return in the future for service at Freeway Ford. They were able to get my vehicle done in a timely manner and were friendly and helpful. Will return in the future for service at Freeway Ford. More

Windshield Wiper Replacement Rick was great! This was my 1st experience with Freeway Ford in Bloomington. Rick set up my account with Freeway Ford and personally installed new wi Rick was great! This was my 1st experience with Freeway Ford in Bloomington. Rick set up my account with Freeway Ford and personally installed new windshield wiper blades to quickly get me on my way! I really appreciated that he offered to expedite my visit. I intend on seeing more of Freeway Ford for my auto service needs! Thank you! More

Tune up Good experience. I drove from Oakdale to come here. Good customer service. Friendly people. I would come here again next time I need service on my veh Good experience. I drove from Oakdale to come here. Good customer service. Friendly people. I would come here again next time I need service on my vehicle. More

Front desk lady was great! The front desk lady Loretta was very professional and her hospitality was over the top. She offered coffee/hot chocolate and popcorn to everyone and o The front desk lady Loretta was very professional and her hospitality was over the top. She offered coffee/hot chocolate and popcorn to everyone and one gentleman said he was lactose intolerant and could not have hot chocolate. She was kind enough to walk over to the machine and show him how to use water rather than milk. I manage at Trader Joe’s and I am very observant of customer service. She definitely goes above and beyond! Give her a raise! More