Freeway Ford

Automotive recall. Picking up the car was easy and staff friendly. I also appreciate the wife getting a ride home in the shuffle after she dropped off the car. Picking up the car was easy and staff friendly. I also appreciate the wife getting a ride home in the shuffle after she dropped off the car. More

Really Quick Service Once in the Service Bay I arrived at Freeway Ford Quick Lane Service 10 minutes to 7 am on a cold Friday morning because my "Low Coolant, Service Required" light came on and I arrived at Freeway Ford Quick Lane Service 10 minutes to 7 am on a cold Friday morning because my "Low Coolant, Service Required" light came on and I didn't want to take any chances with engine trouble for ignoring the light. Big Mistake!! There were already over 6 vehicles ahead of me. Although Colleen and the other service rep were processing us quickly, my vehicle didn't make it into the service bay until about 8:30 am but the service tech quickly took care of the coolant problem and an oil change and I was out of there before 9:15 am. I was disappointed I had to wait longer than normal but know Mondays and Fridays are not the best days to bring in a vehicle and expect a quick turnaround. More

Customer service excellence. The goal was to make a customer rather than make a sale. The whole experience was totally positive. I'll be a returning customer and refer others The goal was to make a customer rather than make a sale. The whole experience was totally positive. I'll be a returning customer and refer others More

Excellent Service Freeway Ford has always provided me with excellent service and explains exactly what my car needs in understandable language. I will recommend Freeway Freeway Ford has always provided me with excellent service and explains exactly what my car needs in understandable language. I will recommend Freeway Ford to friends. More

Great Service Nolan was a pleasure to work with. He was easy to engage with and was very thoughtful. I would work with him again! Great service! Nolan was a pleasure to work with. He was easy to engage with and was very thoughtful. I would work with him again! Great service! More

Oil Change and recall Your staff was really friendly. They let me know of the recall and got it fix during oil change. I would recommend Freeway Ford to others. Your staff was really friendly. They let me know of the recall and got it fix during oil change. I would recommend Freeway Ford to others. More

New tires Just a FYI. They gave me the wrong keys when I came to pick up my car. They seemed confused about those weren’t my car keys. The manager had to go fin Just a FYI. They gave me the wrong keys when I came to pick up my car. They seemed confused about those weren’t my car keys. The manager had to go find my car keys. The owner of the other car had to go home and get another set of keys. My parents knew the other customer. The service center was hard to get ahold of when it is busy More

Exceptional customer service We were extremely pleased with the exceptional customer service provided by Barry. He was never pushy or trying to rush me into making a decision. H We were extremely pleased with the exceptional customer service provided by Barry. He was never pushy or trying to rush me into making a decision. He was very patient and knowledgeable, thoroughly explaining the options and differences in the vehicle I was considering, which helped me find the perfect car. Barry strives to make sure you are a happy customer walking out his door, each and every time you come in. Fernando in finance also did an awesome job for me. He had everything ready to go and all perfectly in order which helped the process go very smoothly. He explained the warranty and other available options clearly and was not pushing me to buy something I did not want. He was very professional. More