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Freeway Ford
Bloomington, MN
951 Reviews
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November 19, 2019
Rick was great. We found just the Escape that fit my needs best with the features I wanted. This is the fifth Ford I have bought form Freeway Ford/ We found just the Escape that fit my needs best with the features I wanted. This is the fifth Ford I have bought form Freeway Ford/ More
by sbbernard
Verified CustomerEmployees Worked With
Fernando Escobal, Rick Shocinski
November 18, 2019
Customer Service I Have Purchased Many Cars In The Past, And The Sales Process At This Dealership Was Awesome. The Entire Staff Was Over The Top On There Attention To I Have Purchased Many Cars In The Past, And The Sales Process At This Dealership Was Awesome. The Entire Staff Was Over The Top On There Attention To Your Needs. More
by New car
Employees Worked With
Nolan Monke
November 18, 2019
Mark was Great Mark Sloper helped us out in a friendly and professional manner. He got us in and got our fuel pump replaced quickly and dealt with our after market Mark Sloper helped us out in a friendly and professional manner. He got us in and got our fuel pump replaced quickly and dealt with our after market warranty. Mark is a problem solver....which is hard to find now days. Thanks Mark! More
by JAUNE
Employees Worked With
Mark Sloper
November 15, 2019
Excellant!!! Friendly, fast, convenient service offered with a big smile. I am happy to recommend the service to others. Sorry this review fails the word length. Friendly, fast, convenient service offered with a big smile. I am happy to recommend the service to others. Sorry this review fails the word length. More
by JRICHARDSON14
Employees Worked With
Dean Gustafson
November 15, 2019
Very positive Excellent, friendly service; but I hate these reviews where I need to write a minimum numbers of words in order to even submit my feedback Excellent, friendly service; but I hate these reviews where I need to write a minimum numbers of words in order to even submit my feedback More
by NBERTELSON
Employees Worked With
Rick Stack
November 14, 2019
Not Great Service I just didn't feel the service was great! Felt like the guys was just checking boxes to get me in and out. From the beginning I just felt like he didn I just didn't feel the service was great! Felt like the guys was just checking boxes to get me in and out. From the beginning I just felt like he didn't care about my issue. I mentioned my issue and he basically said he didn't think they could check for it. I pushed back and said there is nothing you can do. He said they could look. Called me and basically said they looked and didn't see anything. So now what?? I drive a car with an issue or do I try another dealer. I just felt like he didn't care and wanted to get me in and out. More
by ADAM.HANSON
Employees Worked With
Tyler Sundberg
November 14, 2019
Bought new car Trent went above beyond Easy to work with. He helped me to choose XLT. Before I didn’t know what XLT is. Overall he did awesome job. Trent went above beyond Easy to work with. He helped me to choose XLT. Before I didn’t know what XLT is. Overall he did awesome job. More
by sadiiq2002
Employees Worked With
Fernando Escobal, Trent Hansen
November 13, 2019
See below 3.5 hours for an oil change in the "quick" lane...........that's all I'm saying, you figure out how I feel. This is the only time I've been disappoint 3.5 hours for an oil change in the "quick" lane...........that's all I'm saying, you figure out how I feel. This is the only time I've been disappointed More
by JBRYANCLARK55
Employees Worked With
Dont know
November 13, 2019
Great service Quick Lane was busy busy when I arrived but I was acknowledged and within a few minutes, I was checked in. The car was ready on a very timely basis. G Quick Lane was busy busy when I arrived but I was acknowledged and within a few minutes, I was checked in. The car was ready on a very timely basis. Great job by all. Thank you! More
by MustangMichael
Employees Worked With
Colleen Liborio
November 12, 2019
Repeat Repairs Stemming From Warranty Had to bring my car back for the second time since a massive warranty repair was done on the engine approximately 2,000 miles ago. When I called, an Had to bring my car back for the second time since a massive warranty repair was done on the engine approximately 2,000 miles ago. When I called, an appointment was set for Wednesday but the rep spent time trying to sell me new tires rather than completing the appointment booking so I lost my spot and had to be seen the next day. Rental car was promised when I arrived but not ready. Was told the problem was not covered by warranty even though it was clearly connected to the engine work previously. Still waiting for service manger to call to discuss problem. I used to always rate Freeway 5 stars but the quality of work has significantly dropped over the past 12 months More
by briancgist
Employees Worked With
Dean Gustafson
