533 Reviews of Freeway Chevrolet - Service Center
Customer Care Freeway Chevrolet sets the standard for Customer care. As a Customer you are treated promptly and with respect. They are accommodating of you schedule Freeway Chevrolet sets the standard for Customer care. As a Customer you are treated promptly and with respect. They are accommodating of you schedules and needs. This dealer make wait times relaxing and refreshing as well More
Exceptional Customer Service If you need warranty work or just an oil change, the service management team’s goal is customer satisfaction. My gas gauge was not registering the ac If you need warranty work or just an oil change, the service management team’s goal is customer satisfaction. My gas gauge was not registering the actual gas in the tank. When the car was being diagnosed for this problem, several other issues were discovered. All the problems were covered under warranty. Part of the service includes an extensive check of major components in the car and they will work with you if additional work is required. I am very happy with the service I received. Freeway Chevrolet Service Department sets the bench mark for others to follow. The service department puts customer satisfaction first. I will be a return customer. More
Oil Change Freeway takes care of their customers. If you have to wait they have a shuttle. I go to Wild Horse Pass. Then when the car is done they call and come Freeway takes care of their customers. If you have to wait they have a shuttle. I go to Wild Horse Pass. Then when the car is done they call and come back and get me. Great service! More
Rick Poole Freeway is a great dealership with thorough service department. I will buy from them again. Rick Poole is maybe the best service writer ever! He wi Freeway is a great dealership with thorough service department. I will buy from them again. Rick Poole is maybe the best service writer ever! He will be my reason for returning to Freeway. More
service issues on my 2011 Silverado pickup I have been going to Freeway Chevrolet for years to do my service work on my vehicles, I recently purchase an used pickup from another dealership beca I have been going to Freeway Chevrolet for years to do my service work on my vehicles, I recently purchase an used pickup from another dealership because Freeway didn't have the one i was looking for at the time. i started having problems with the truck and i couldn't get anything resolve from the other dealership who is known for the expression "NO BULL". if you ask me they are full of bull. furthermore, i am happy that freeway got it resolve for me and that's the real no bull...thanks Chris E. for coming through like you always have in the past. More
Great Service! Thanks to Craig and Roger. Every experience I have with the service dept. has been exceptionally good! They really go out of their way to do a great Thanks to Craig and Roger. Every experience I have with the service dept. has been exceptionally good! They really go out of their way to do a great job! More
Honored their warranty on dealer installed tint I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. A I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. After about 5 years the visibility out the rear windshield started to deteriorate and it became very difficult and a safety issue. When I asked Rick Pool from the service center, he investigated the issue and let me know it would be covered. He also arranged to provide a loaner since we are more than ten miles away. I like working with Rick. He is friendly, easy to work with and is more conscientious and courteous than your typical service advisor. When the time comes it is very likely I will be heading back to this dealership for our next Chevy vehicle purchase. It's not as close as some of the other dealerships but I value the friendly service and trust that they'll take care of issues after a vehicle purchase. More
Best body shop I took my 2003 SSR to have some body work on my driver's door.This vehicle is no longer made since 2006. MNGR. Brain and his crew managed to find a do I took my 2003 SSR to have some body work on my driver's door.This vehicle is no longer made since 2006. MNGR. Brain and his crew managed to find a door and matched the custom color to a T. They also fix my retractable hard top at my request after many others siad they couldn't. I was so impressed that I took my 2013 MB CLS to get repainted,# awesome. More
Master Cylinder fixed right the first time. Great service! My master cylinder was about to fail and they were able to fix it on the spot for my 2006 Silverado. I am really glad I took my truck t Great service! My master cylinder was about to fail and they were able to fix it on the spot for my 2006 Silverado. I am really glad I took my truck to Freeway Chevrolet. Everyone was friendly and helpful from the service advisor to the lot attendants. More
Parts A big Thank you to Mindy in parts. She was very helpful and very quick to respond to emails. I would recommend Freeway Parts to anyone looking for ext A big Thank you to Mindy in parts. She was very helpful and very quick to respond to emails. I would recommend Freeway Parts to anyone looking for extras. More