Freeway Chevrolet - Service Center

Seat belt replacement My seat belt needed replacing. The service advisor was very friendly. He gave great feedback about how long my car would be tied up and the cost. Th My seat belt needed replacing. The service advisor was very friendly. He gave great feedback about how long my car would be tied up and the cost. Thank you Rick Poole! More

Extended warranty check Car brought n with possible alternator issue . Extended warranty check revealed additional issues which were fixed and covered under warranty. No alte Car brought n with possible alternator issue . Extended warranty check revealed additional issues which were fixed and covered under warranty. No alternator issue .. oil change and bumper to bumper checkup ,,, all covered with exception of oil change , loaner vehicle issued .. no charge More

Oil change all went well, i think it is unproffessional to text, questions rather than face to face. I would like to be spoken too rather than texting all went well, i think it is unproffessional to text, questions rather than face to face. I would like to be spoken too rather than texting More

Excellent customer service This was our first time to use this dealers service department. The service advisor I was assigned was out but they didnt miss a beat. His backup, J This was our first time to use this dealers service department. The service advisor I was assigned was out but they didnt miss a beat. His backup, James was right there and with me every step of the way. The only glitch was the initial text with inspection report failed...but the ease of getting the report through a text link let me review on my time frame and quickly. More

Oil change The waiting area was nice and the service was great. It took 2.5hours however, which is why I gave it 4 and not 5 stars. If it was just that there wer The waiting area was nice and the service was great. It took 2.5hours however, which is why I gave it 4 and not 5 stars. If it was just that there were a few people in front of me doing the same, then I understand. Over all i enjoyed this experience and will be back when I need my next maintenance. More

Vehicle Maintenance Freeway Service is always helpful and friendly and take good care of my vehicles. Been a customer for over 40 years and have never considered another Freeway Service is always helpful and friendly and take good care of my vehicles. Been a customer for over 40 years and have never considered another dealership. More

Freeway Service Very through and Christian (in Service Dept) was excellent and through. Always satisfied with their work.and follow ups. Highly recommend Freeway C Very through and Christian (in Service Dept) was excellent and through. Always satisfied with their work.and follow ups. Highly recommend Freeway Chevrolet. Been their customer for over 40 years. More

Excellent service always!! Love bringing all my vehicles here. Roberto is a great technician and always is happy to help with any questions. Craig was also of great help and att Love bringing all my vehicles here. Roberto is a great technician and always is happy to help with any questions. Craig was also of great help and attends us very quickly. More

Quick Service and Great Customer Service Great service! When approval was necessary, I received both an SMS and an email. Was able to confirm and to aprove directly from my cell phone. Car Great service! When approval was necessary, I received both an SMS and an email. Was able to confirm and to aprove directly from my cell phone. Car was very clean after the service was completed. More

Tire repair - recommendation The service people are really good, however, they could be even better if the could explain the why's behind their recommendation. Example: I had a s The service people are really good, however, they could be even better if the could explain the why's behind their recommendation. Example: I had a small nail in my one year old (12,000 mile) car tire. I brought it in to have the tire repaired. I was told it couldn't be repaired and I had to buy a new tire. My feeling was that the small nail was in the tread, not the side wall, and it should be repairable. Their position was, it was too close to the sidewall. After doing a lot of research I learned that the DOT sets repair requirements for everyone in the USA. According to the DOT, "any puncture that is in the side wall or shoulder, or shoulder to the side wall area of the tire is considered a non-repairable puncture". The shoulder is in the tread area adjoining the side wall. If they would have said the DOT / government rules dictated what was repairable it would have helped me embrace this a little better. More