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Freeport Ford

Freeport, IL

4.4
176 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers. Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond. But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers. At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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555 W Meadows Dr

Freeport, IL

61032

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Showing 176 reviews

November 06, 2013

I would like to take the time to acknowledge a great asset to your team. Jason Bonsky was very helpful and kind in assisting me with great info. He showed much care and was very knowledgeable, I was imp More

by Heartyoubaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bonsky
November 06, 2013

I stopped in a few days ago because my brother is looking for a used car. I typically hate dealing with car salesmen (no offense!), but Jason Bonksy was super friendly. He answered all of my questions, made More

by shawnj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bonksy
November 05, 2013

I recently came to Fairway Ford to look around for a new vehicle. I am considering a smaller more fuel efficient car. JB helped me so much! He was super friendly but not too pushy. I usually dread the en More

by EmilyDuve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bonsky
November 05, 2013

I Purchased a used Explorer in August of this year. I am extremely pleased with all aspects of the experience. I would highly recommend Fairway Ford to all who ask. Bill Allred More

by whallred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 29, 2013

Because Brian always either takes me to work or home, he always pleasant, happy person. Never, ever makes you feel like it is chore to take you where you need to go. More

by aibauscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Altensey
July 19, 2013

The service department has always been great at this dealership. Since moving to Freeport eight years ago we have bought three Ford vehicles and have always used the service department. Brian Altensey More

by doug004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Altensey
July 10, 2013

Jeremy Kappes was wonderful to deal with very helpful and didn't waste my time like most dealerships. I appreciate all of the teams hard work. More

by lastingmemories_tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kappes
May 03, 2013

Typical car dealership! they tell you how they are the small town dealership with customer service after the sale etc.. Then you buy a car which breaks down a week later and then you see the true side! No More

by bryan268
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Tollers
Jun 06, 2013 -

Freeport Ford responded

This is not a true review. You had the opportunity to purchase a warranty when you bought the car and you were told that we would not be responsible for the vehicle. The reason why you came to our store is because it was the best price on the internet. We were not aware of your problem for a month after you bought the vehicle and the vehicle was in good working order when you purchased it. The vehicle you purchased was a nine year old Volkswagen and does not qualify for warranty from the factory and there is no reason I know of why a dealer should be responsible for if a vehicle breaks once purchased. I had also informed the sales person that I would cover a $100 of the repair and that was not to your satisfaction. We were at no time rude to you and follow through with all of our commitment's that you were told when you purchased the vehicle. I don't agree with your un informative slander online as we did nothing wrong in this situation.

April 02, 2013

This is a great dealership and they really work with you to get what you want. Love, Love, Love Chuck, he's a great salesman!! More

by rydvta3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Tollers, Chuck Robinson
February 05, 2013

All I can say is within 5 years, we have bought 5 All I can say is within 5 years, we have bought 5 vehicles (husband, niece, myself). I believe in loyality when proven it is earned. Yes, they earn More

by Carol Reineke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Story