Freeman Toyota - Service Center

Great customer service! Thank you Ashley M. I appreciate the time taken to explain all the ways to help. My service was wonderful. Thank you Ashley M. I appreciate the time taken to explain all the ways to help. My service was wonderful. More

Friendly, knowledgeable staff, not pushy. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. More

Service advisor did take care of battery recall. But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does not honor the paint customer service plan. I was going back and forth between Freeman and Toyota of Fort Worth. I was helped more efficiently by Lashelle at Toyota of Fort Worth. More

Great service. The service advisor kept me informed throughout the entire process while my vehicle was being serviced The service advisor kept me informed throughout the entire process while my vehicle was being serviced More

I had an appointment and the advisor said it would take about an hour. This was my first service appointment on my Rav4. It took right at an hour. Thanks for being prompt. about an hour. This was my first service appointment on my Rav4. It took right at an hour. Thanks for being prompt. More

The delear was a welcoming person toward us,professional and his service and guidance were excellent. and his service and guidance were excellent. More

Pleasant no pressure process with George Neel in sales and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manag and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manager Brady and he quickly took care of it. More

I was coming to have a key made. I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with th I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with the process and it took longer than I would have expected. Also think it's an odd thing to stick a young attractive woman at the beginning of the driveway to direct people in to the dealership - in the hot texas sun that feels odd to me. That being said everyone was courteous and my spare key works. More

friendly and fast service, i was given detailed information to understand what was needed for my vehicle. I did not have to wait and they followed up and let me know the status. information to understand what was needed for my vehicle. I did not have to wait and they followed up and let me know the status. More

Trey was efficient and clear about the process and the estimated time to complete the service. estimated time to complete the service. More