Freeman Grapevine

Where do I start with this review. I am beyond impressed with the service that I received from Christi in new vehicle sales. I had shopped two other local GMC dealers one that I had bo I am beyond impressed with the service that I received from Christi in new vehicle sales. I had shopped two other local GMC dealers one that I had bought the last five vehicle from, to only be disappointed with their new sales add on and markups. I decided to contact Freeman and found this amazing sales person. She impressed me from the moment I spoke with her on the phone. She was transparent and gave me enough information that I came into the store. When I arrived she had the location and keys to the vehicle. After showing me the benefits of purchasing the vehicle from Freeman she asked if she could get my trade looked at. They looked at my trade and gave me a fair price. They had their vehicle priced 1000.00 below the other lowest dealer. About 30 minutes later she had me in the finance office with Susan where again the process was seamless. I had started this process with another dealer almost two weeks prior. From start to finish the process at Freeman took 2 hours and I was driving away in my new truck. I have purchased several vehicles in my time and found this to be one of the best purchase experiences that I have had. I highly recommend Christi in sales and her team. I will no question be using Freeman in the future. More

*Be Aware when buying a used car from here* Bought a car from dealer 2 years ago from used lot, 2013 Lexus GS350 F Sport and was the second vehicle purchase from dealer I made. This was a veh Bought a car from dealer 2 years ago from used lot, 2013 Lexus GS350 F Sport and was the second vehicle purchase from dealer I made. This was a vehicle on the lot from an employee at dealer (believe new car sales person) and it was talked up as a great low mile car with great care being taken care of. Fast forward to 2 years later went to replace car and found via car fax report (12-1-2019) this car has structural damage due to major vehicle damage from original owner. This information was NOT on the original car fax ( which I have) when I bought the vehicle from dealer and history shows Freeman took this vehicle in on trade after vehicle accident, inspected and sold. The suppression of this information allowed me to buy a vehicle I thought was safe and sound, Which never would have been purchased if represented correctly. Now stuck with a vehicle if lucky worth 50% of blue book value, which cannot in good faith sell private party. I would not trust car fax information giving by this dealer when purchasing and question what is shown if purchasing a used vehicle from this dealer, personally speaking. *DO NOT RECOMMEND THIS DEALER* More

Great people great experince Love my vehicles great experience thanks new and used Also the service dept was very very good also used their body shop was wonderful thanks again Love my vehicles great experience thanks new and used Also the service dept was very very good also used their body shop was wonderful thanks again More

Best dealer in DFW!! Recently purchased a 2018 Sierra Denali Ultimate Edition. Myself and other family members have purchased many vehicles from this dealer over the years Recently purchased a 2018 Sierra Denali Ultimate Edition. Myself and other family members have purchased many vehicles from this dealer over the years because of their exceptional service and dedication to the customer. We will not shop at any other dealer. More

Dont trust Dont know how to keep their word. Broken promises. Will tell you anything to close a deal then the deal changes. Go somewhere that has integrity. Dont know how to keep their word. Broken promises. Will tell you anything to close a deal then the deal changes. Go somewhere that has integrity. More

Shawn @ GMC Grapevine Shawn in Grapevine GMC did an outstanding job of assessing the problem and getting everything taken care as efficiently and as it it possibly could. Shawn in Grapevine GMC did an outstanding job of assessing the problem and getting everything taken care as efficiently and as it it possibly could. He is an employee who goes above and beyond and should be rewarded for all of his efforts in representing GMC Dealerships. Thank you Shawn!!! More

Excellent I am a returning customer to Freeman and I always will be. The staff is always welcoming and professional. THE BEST CAR BUYING EXPERIENCE EVER !! I am a returning customer to Freeman and I always will be. The staff is always welcoming and professional. THE BEST CAR BUYING EXPERIENCE EVER !! More

Family Feel We went to several dealerships and looked at several different makes and models of vehicles. The one thing that brought us back to Freeman Buick was o We went to several dealerships and looked at several different makes and models of vehicles. The one thing that brought us back to Freeman Buick was our salesman, Cody Wildman. He was down to earth, personable, very friendly and extremely knowledgeable about the vehicles we were interested in. More

Buick Encore Lease Because I had dealt with Freeman Buick personnel before, I knew I would not be disappointed. I wasn't. I am a return lease customer because of the p Because I had dealt with Freeman Buick personnel before, I knew I would not be disappointed. I wasn't. I am a return lease customer because of the professional, caring personalities of the gentlemen I dealt with. I hope after this lease is up and I need to lease another vehicle, the process will go as smoothly as this one and the one before did. More

Great people to go for a vehicle! I love everyone there always helpful. This is my 3rd car purchased from there. And if or when the need arises I will go back! I love everyone there always helpful. This is my 3rd car purchased from there. And if or when the need arises I will go back! More