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Freehold Subaru

Freehold, NJ

4.8
1,048 Reviews
At Freehold Subaru, we're dedicated to creating an enjoyable car-buying experience for our customers. We strive to meet your every need and provide unmatched service for the Freehold, Colts Neck, Manalapan, Englishtown, Farmingdale, Howell, Malrboro, Morganville, and Millstone areas. Our experienced staff are seasoned in helping customers find the cars or trucks they've always wanted. From a large inventory to a trusted auto body shop for repairs, Freehold Subaru has a lot to offer our customers, and we hope to be your first choice for all of your automotive needs. Our large inventory is comprised of the latest Subaru models, such as the Subaru Legacy, Forester, Impreza, Outback, Crosstrek, Ascent and BRZ, as well as a variety of used makes and models. All of our vehicles have gone through our detailed quality inspection to ensure we carry only the most reliable cars and trucks. With an expansive selection of reputable vehicles, we guarantee you'll have the options you want when car shopping. We believe there's something for everyone in our inventory. Part of what makes our customer service outstanding is our financing team. When you've decided you're ready to purchase a vehicle, this team will help you throughout the process. Whether you're interested in buying, leasing, or financing, we provide a multitude of options for all of our customers. For more information about financing, fill out a finance application. Our knowledgeable and experienced technicians are skilled in routine maintenance and making the necessary repairs to keep your vehicle in great condition. Trust our auto shop with any service you need, including routine maintenance such as oil changes, filter replacements, and tire alignments. When your vehicle has to be repaired and needs a replacement part, it's best to use original equipment manufacturer (OEM). At Freehold Subaru, our Parts Center carries a large stock of Subaru OEM parts at all times so your Subaru can be repaired with the parts it was made with. And if a part is ever out of stock, we'll order it and have it delivered. For discounts on our new and pre-owned vehicles, services, and parts, check out the Freehold Subaru Specials. As a part of our dedication to our customers of Old Bridge, Lakewood, Tinton Falls and Toms River, it's important to us to keep costs down and prices affordable. At Freehold Subaru, we understand that car buying can be a stressful process, but we're committed to helping you along the way. Our staff of professionals has the skills and experience to assist you with everything you may need. Trust our reliable team to help you find the right car for you and keep it running smoothly. From a large selection of brand-new Subarus to pre-owned models, we guarantee you'll find something you love. Come to Freehold Subaru today, located at 299 South Street, and test drive the car you've always wanted!
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299 South St

Freehold, NJ

07728

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Showing 1,048 reviews

February 01, 2021

Very best car leasing experience we ever had! They had the Outback we wanted in stock and gave us their best discounted price upfront. We dropped off old leased Outback and picked up brand new 2021 Outbac More

by Al K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Teeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ullrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Freehold Subaru responded

I am glad my whole team from Amy in the internet sales department to Steven in the sales department and Dave in the Freehold Subaru finance department were able to give your best leasing experience ever. 👍👍 Steven Boyce, GM

January 28, 2021

I went to Freehold last Saturday just to see what the newest Outback features were, and walked out after buying one! It was the best car buying experience I've ever had. Steve Ulrich was no pressure, a More

by Tom N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ullrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Freehold Subaru responded

Hello Tom Thanks for the wonderful words about your Outback buying experience here at Freehold Subaru. I love reading how Steve Ullrich gave you the best buying experience you have ever had. Unlike some of the other dealerships when do not have surprise fees or undisclosed charges. Steven Boyce, GM

Jan 28, 2021 -

Tom N. responded

Steven: I should have mentioned that Steve immediately gave me the bottom line, which the other dealership refused to do despite my repeated asking. In that same dealership I was told that the "internet price" shown on their website considered that you had to have so many "service points" from previous repairs to get that price, and had other fine print terms that bumped the price when you walked into their showroom. There was none of that with Freehold. Finally, both my wife and I felt safe at Freehold; Steve was consistent about ensuring his mask was firmly on and everything was done in keeping with CDC guidelines. At the previous dealership, we had to remind the salesperson to keep his mask up several times, as well as keeping his distance. Your protocols were exemplary, and we felt very comfortable being there.

January 27, 2021

Yuliya was pleasant to work with. She knew a lot about the 2021 Forester. Helpful and knowledgeable. She owns a Forester and knew the features. More

by Cyndy Kiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DePalma
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Poyner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yuliya Shvartsman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Freehold Subaru responded

Hi Cyndy Yuliya is a very pleasant person to work with and to purchase a Subaru from. She is quite helpful and knowledgeable. She does love the Subaru product. Thank you Steven Boyce, GM

January 27, 2021

My son bought a 2020 WRX from Freehold Subaru and he was very happy with the service he received. Sean his sales person, did a great job, he is very knowledgeable and very easy to deal with, no high pressur More

by JOHN P. SR.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Freehold Subaru responded

Sean Brand is a great guy and so entheastic about Subaru vehicles. We always strive at Freehold Subaru to make everyone's purchase experience, easy, with no pressure, and straight forward. Thank you and your son for the purchase of the Subaru WRX. Steven Boyce, GM

January 24, 2021

Great customer service! Super impressed as always. I am sure to refer all my friends and family here when I hear someone is looking for a car :) More

by nutritionbysam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Freehold Subaru responded

I am Byran Hynes and Freehold Subaru impressed you with our customer service. We will make sure to treat everyone you refer to the dealership with the same level of assistance. Thank You Steven Boyce, GM

January 09, 2021

We had the best experience buying our first Subaru at Freehold Subaru! I hate the car buying experience but this was nothing like what I’m used to. There were no hassles, everything was very upfront and More

by Cap437
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ullrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Freehold Subaru responded

Thank you so much for taking the time to review your purchase here at Freehold Subaru. We love it when a customer has purchase vehicles in the past and had a poor experience. You are our best customer because you see how different we are. No hidden fees and no games ' Steve Boyce, GM

December 29, 2020

Very good customer service. Our sales rep was very attentive and listened to our requirements and needs and came up with a great deal.! Ty More

by npothen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuliya Shvartsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Freehold Subaru responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Steven Boyce, GM

December 09, 2020

If I'm reviewing it's because 1 of 2 things - either I loved the experience or hated it. Today's review is because I loved it! From the initial outreach, to the meeting in the showroom, to answering a More

by CAngeloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Freehold Subaru responded

CAngeloni I am exhilarated we are in the love category. We are Freehold Subaru try to always exceed our customer's expectations. Sean is one of the most enthusiastic salespeople we have here at Freehold Subaru. We are not here to play the typical games at other dealerships. Steven Boyce, GM

November 28, 2020

Had an excellent experience buying a Subaru from Yuliya Shvartsman and Steve Boyce GM.. Yuliya could not have been more supportive of our needs ,answering all our questions and resolving any doubts about t More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Yuliya Shvartsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Freehold Subaru responded

Thank you for your great review. Yuliya is quite an asset here at Freehold Subaru. She is knowledgeable about the Subaru vehicle and will never pressure anyone to purchase it. I am glad I was able to help you too. Steven Boyce, GM

November 23, 2020

Brian made my first time leasing stress free and painless! Loving my 2021 Subaru Outback! Would recommend freehold Subaru to anyone looking to lease/buy. 10/10 Thanks again! John More

by Johnnyutah732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Freehold Subaru responded

Hey John., Thank you so much for your great review of your purchase here at Freehold Subaru with Brian Hynes. We look forward to helping everyone you refer to the dealership. Steven Boyce, GM

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