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Freehold Mitsubishi

Freehold Township, NJ

2.7
86 Reviews

4020 US-9

Freehold Township, NJ

07728

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86 Reviews of Freehold Mitsubishi

February 26, 2025

Take your money to a reputable dealer. February 13, 2025 By Jim from NJ Take your money to a reputable dealer. Bought a 2021 BMW, at close they added approximately $2400 to tax, DMV fee More

by Jim Pastorick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Phil O’Sullivan
February 14, 2025

They use bait and switch tactics. Agreed to a car, got to the dealership and suddenly is not there but we have these other cars.... dishonesty at its finest. More

by Forcrap125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No idea, why ask for names
Feb 14, 2025 -

Freehold Mitsubishi responded

dealer rater please look into this review as we are sure that its fake as we don't use these tactics or have any record of this client.

Feb 14, 2025 -

Forcrap125 responded

I can provide texts if you'd like, you should be ashamed of yourselves.

Feb 15, 2025 -

Freehold Mitsubishi responded

please do so thank you

February 12, 2025

I’ve been bringing my car to Freehold Mitsubishi for service, and they always do an excellent job. Quick oil changes, fair pricing, and no unnecessary upsells. Highly recommend their service team! More

by canidajeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dairon Dip, Phil O’Sullivan
February 05, 2025

I made an appointment with and they reassure me that the vehicle was there, so I traveled all the way from NYC just to listen they to say that they didn't have the vehicle. So they look like a scam More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I made an appointment with this dealership I traveled from NYC All the way there after I got they made me wait for an hour and later said that the vehicle wasn't available. They don't look like a real company , Dairon Dip, Phil O’Sullivan
February 01, 2025

DO NOT BUY FROM HERE. Purchased a car from here and they have missed 3 promised delivery dates and will not respond to inquiries. When I call I am on hold for 30 plus minu More

by DP
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Luis
January 19, 2025

DISGUSTING GAME OF BAIT AND SWITCH. We wanted to purchase a car cash for my son. My dad went and negotiated a price, called us there to finalize and when we sat down the dealer raised t More

by Jmjdistefano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
December 22, 2024

Overall, it was a great experience! Friendly, helpful staff and a smooth process. Highly recommend! Shoutout to Chris for getting me into my dream car. More

by Jimmy s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, George
December 22, 2024

from the moment I walked through the door & was greeted by the receptionist Sydney to the moment I left with my new car that was sold to me by Dairon, I couldn’t have asked for a better, smoother process w More

by Errrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dairon Dip, Phil O’Sullivan
December 18, 2024

Dishonest dealership, had to get cops involved! SENT letter to Attorney General Matthew Platkins and submit complaint to BBB. I called twice on Friday, December 13th, at 3:50 PM and 4:38 PM to More

by H D
Recommend Dealer
No
Employees Worked With
George, guy in plaid jacket, guy in blue suit, Dairon Dip, Phil O’Sullivan
November 22, 2024

Apparently likes to sell cars and then report them stolen. They (Chris) took a down payment for a car and told my son that the car had been sold already. They talked him into another vehicle. Shortly, More

by Angry mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman Chris, Dairon Dip, Phil O’Sullivan
Dec 16, 2024 -

Freehold Mitsubishi responded

Hi, We’re sorry to hear about your experience. Your feedback is important to us, and we’d love the chance to make things right. Please contact us at support@mitsubishioffreehold.com so we can resolve the issue, your issue was not with us but your son couldn’t find insurance but we can assist you with anything. Thank you, Freehold Mitsubishi

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