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Freehold Mitsubishi
Freehold Township, NJ
58 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 58 reviews
August 14, 2024
Chris and the bald manager discriminated against me for my age and race, they wanted a $5,000 deposit to test drive a $40,000 car, all cars on the lot looked salvaged and were practically falling apart. Te my age and race, they wanted a $5,000 deposit to test drive a $40,000 car, all cars on the lot looked salvaged and were practically falling apart. Terrible condition, even worse customer service. More
by Nikolas
August 11, 2024
I recently had an exceptional experience at Freehold Mitsubishi, and I must highlight the outstanding service provided by Carly. From the moment I walked in, Carly's professionalism and genuine enthusia Mitsubishi, and I must highlight the outstanding service provided by Carly. From the moment I walked in, Carly's professionalism and genuine enthusiasm made the entire process smooth and enjoyable. She was incredibly knowledgeable about the vehicles, took the time to understand my needs, and guided me to the perfect Mitsubishi for my lifestyle. The dealership itself is welcoming and well-organized, further enhancing the experience. If you’re in the market for a Mitsubishi, I highly recommend visiting Freehold Mitsubishi and working with Carly—you won’t be disappointed! More
by Mesean
Employees Worked With
August 11, 2024
Carly is a great sells person knows what’s going on snd very helpful i appreciate her and my new ride!!! very helpful i appreciate her and my new ride!!! More
by Yazzirjohnson
August 11, 2024
Carly was very helpful and outstanding she made the process quick easy and speedy i highly recommend!!! process quick easy and speedy i highly recommend!!! More
by Yazzirjohnson
August 11, 2024
Great Experience at Freehold Mitsubishi I had a fantastic experience at Freehold Mitsubishi thanks to Carly and the team. Carly was incredibly knowledgeable, attentive, and genuinely committed to h fantastic experience at Freehold Mitsubishi thanks to Carly and the team. Carly was incredibly knowledgeable, attentive, and genuinely committed to helping me find the right vehicle. She took the time to understand my needs and answered all my questions with patience and clarity. The dealership itself was welcoming, and the car selection was impressive. Carly made the entire process smooth and stress-free, from the test drive to the final paperwork. I felt valued as a customer and appreciated her honesty and professionalism throughout. I highly recommend Freehold Mitsubishi, especially if you have the chance to work with Carly. She made my car-buying experience a pleasure! More
by Elijha Drake
August 10, 2024
My visit to Freehold Mitsubishi was a standout experience. The dealership exudes a friendly and professional atmosphere from the moment you arrive. The sales staff are genuinely helpful and patien experience. The dealership exudes a friendly and professional atmosphere from the moment you arrive. The sales staff are genuinely helpful and patient, taking the time to explain features and answer all questions without pushing for a sale. Their transparent approach to pricing and financing made the process straightforward and stress-free. I felt well-supported throughout, from selecting my vehicle to finalizing the purchase. Freehold Mitsubishi is a dealership that truly values its customers and makes buying a car a pleasant experience. More
by Kyle Weedon
Employees Worked With
August 10, 2024
I recently had a fantastic experience at Freehold Mitsubishi. From the moment I walked in, the staff was welcoming and attentive without being pushy. They took the time to understand my needs and pre Mitsubishi. From the moment I walked in, the staff was welcoming and attentive without being pushy. They took the time to understand my needs and preferences, and their knowledgeable team helped me find the perfect vehicle. The entire process, from test-driving to financing, was smooth and transparent. I especially appreciated their thorough explanation of the vehicle's features and the clear, fair pricing. If you're in the market for a new car, I highly recommend Freehold Mitsubishi for their excellent customer service and commitment to making the car-buying experience as stress-free as possible. More
by Fahkir Hercules
August 06, 2024
I attempted to buy a 2020 BMW 840 Grand Coupe. I negotiated and out the door price with salesman Ranato. It took two day to get the bill of sale and dmv docs done for my lender. Red flag number 1. I negotiated and out the door price with salesman Ranato. It took two day to get the bill of sale and dmv docs done for my lender. Red flag number 1. At the end of day Wednesday all paperwork was complete. They knew I would be traveling from NC to NJ to pick up the vehicle of everything checked out. I arrived on Thursday morning after driving 7 hours to test drive and purchase the car. After test driving the car I requested to take it up the street to BMW to get it inspected. Prior to approval to do I was told they need to collect 3k in taxes by the finance manager. This was never discussed prior to my arrival and they knew I had a check with the remaining balance less the down payment to pay for the car. They tried to squeeze me for the 3k we negotiated off the price after getting me there thinking I would be pressured into going for it. They are worse than unethical. They need to be shut down. I can’t imagine how many inexperienced buyers they’ve taking advantage of. What dealer you know let 41k walk away for 3k. It may have been a blessing in disguise. However, I would never recommend this dealership to my worst enemy! BUYER PLEASE BEWARE!!!! More
by EXPERIENCED BUYER
Employees Worked With
Renato
August 06, 2024
Liars, NO service after the sale, unreliable and do not stand behind their product. No principals, 0 accountability, bad, bad people to deal with. They delivered to me a car with almost $3,000.00 worth of stand behind their product. No principals, 0 accountability, bad, bad people to deal with. They delivered to me a car with almost $3,000.00 worth of damage of which they take 0 accountability. The vehicle was NOT damaged BEFORE it was delivered to me. They said it was not damaged when it left the lot well you would guess it was the transport companies fault. Dealership will not give me a name, phone number or receipt for the transport company. Although transport price was supposed to be included in the price (according to the add on CarGuru) I had to pay for part of the transport, still no receipt! I have taken this to The States Attorneys Office because these people refuse to talk to me. I've been hung up on, left on hold for a ridiculous amount of time. I've offered solutions including paying some of the damages, still no responsibility. I'm fighting for customers that get treated like xxxx no matter how diligent they are in doing the right thing! SAVE YOUR MONEY - GO SOMEWHERE ELSE! More
by szertuche54
Employees Worked With
Jennifer Seigman, Nate Rojas
July 31, 2024
Four months in and I’m still waiting on plates and title. I’m receiving letter from the lender because they were never placed as the lien holder and today I got a call that the extended warranty I paid for w I’m receiving letter from the lender because they were never placed as the lien holder and today I got a call that the extended warranty I paid for was never sent in by the dealership. They are canceling it because they can’t get the dealership to respond. I call on a regular basis and get the same, either nobody answers or if they do which is rare I get we will look into it. I have never received a call or an explanation from anyone higher than the salesman who hasn’t a clue where to start in order to fix this. His words not mine. This has been the most frustrating and disappointing experience I have ever had when buying a vehicle. They don’t complete your paperwork in a timely matter or if even at all. I’m not a disgruntled customer but am someone who had been ignored and taken advantage of by this dealership. I now spend my time trying to fix what they refuse to acknowledge. Save yourself the time and effort and go to a reputable dealership that will do what they say. I had posted this review before but was asked to take it down by the dealership. In exchange they were going to make sure everything was handled that was a month ago. I am only writing this to save someone else the trouble and frustration they will experience when buying from this dealership. I should of done a better job of reading their reviews. Take the time to read through them. I am not the only one who is experiencing this. More
by hjaxs2910
Employees Worked With
George S and Nathen in finance
