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Freehold Hyundai
Freehold, NJ
4,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,134 reviews
June 30, 2012
We just stopped by to check out a car; not ready to purchase yet. The salesman, Scott Durso, was very friendly and knowledgeable and was happy to show us all of the car's features. If we decide to purc purchase yet. The salesman, Scott Durso, was very friendly and knowledgeable and was happy to show us all of the car's features. If we decide to purchase a Hyundai in the future, we will ask for him! More
by marcyannz
Employees Worked With
Scott Durso
June 29, 2012
Raphael Johnson made buying a car an easy experience. He is very knowledgeable and showed us all the features on the car. He was very pleasant to deal with and was not pushy. is very knowledgeable and showed us all the features on the car. He was very pleasant to deal with and was not pushy. More
by NeilandSue
Employees Worked With
Rahael Johnson
June 29, 2012
Great Service! Got the car I was looking for. I like to extend a thank you to my sales rep, James Sheridan, and the entire Hyundai Team at Freehold. extend a thank you to my sales rep, James Sheridan, and the entire Hyundai Team at Freehold. More
by pdq72
Employees Worked With
James Sheridan
June 27, 2012
They were accomodating, attentive, responsive, informative, and willing to patiently while swiftly walk me through the process while meeting my needs for a new car. informative, and willing to patiently while swiftly walk me through the process while meeting my needs for a new car. More
by lpost3884
Employees Worked With
Aaron Brown
June 25, 2012
Mike and Leon came chasing after my friends car becuase i had just attempted to buy a car and they wanted me to sign a document and take care home because the banks were already closed ( I was warned about t had just attempted to buy a car and they wanted me to sign a document and take care home because the banks were already closed ( I was warned about this process they apparantely use frequently). I did not feel comfortable leaving the dealerhip with a vehicle that had no aggreement papers drawn up. Mike, the salesperson, was unwilling to tell us anything about the car and prep for sale. I also found that warranty papers that he asked me to sign were not signed by the dealership. I was treated unfairly and felt like the dealership was untruthful and a bunch of con-artists. I would never go back or recommend to anyone. More
by wolfladysr121398
Employees Worked With
mike q
June 23, 2012
Thanks freehold hyundai for the great experience and the pleasant day.We are very satisfied with our purchase price and trade-in.Also a great finance dept. pleasant day.We are very satisfied with our purchase price and trade-in.Also a great finance dept. More
by fohyer
Employees Worked With
Mike Quarles greg covino and mike in finance
June 19, 2012
Very helpful showing us cars that we thought we might be interested in purchasing.Friendly and convincing as to why buying a Huyndia was in our best interest. interested in purchasing.Friendly and convincing as to why buying a Huyndia was in our best interest. More
by joanwed
Employees Worked With
Mike Quarles
June 15, 2012
Brett was very knowledgeable about the "product" vehicle - did not "pressure" the buyer, was pleasant and courteous - he made sure the vehicle was delivered in "tip top" condition (very cl "product" vehicle - did not "pressure" the buyer, was pleasant and courteous - he made sure the vehicle was delivered in "tip top" condition (very clean), was informative and helpful in setting up "special features" of the car (Blue tooth, etc) More
by tav9
Employees Worked With
Brett Cathcart
June 13, 2012
Freehold Hyundai had a great atmosphere from the moment I walked into the door. Kevin greeted me and went above and beyond to get me the best deal that he could, as well as all the other staff members. Ove walked into the door. Kevin greeted me and went above and beyond to get me the best deal that he could, as well as all the other staff members. Overall, the experience there was great and I highly recommend this dealership. More
by Mariellyn
Employees Worked With
Kevin
June 12, 2012
We leased a new 2013 Hynudai Sonata from Freehold Hyundai on May 17, 2012. We decided after the first hour that we wanted the car, then spent the next FIVE HOURS waiting for Finance! We finally got the car, on May 17, 2012. We decided after the first hour that we wanted the car, then spent the next FIVE HOURS waiting for Finance! We finally got the car, and agreed to pay $4,000 as a down payment, with the understanding (in our contract) that Freehold Hyundai would use $1,040 of the $4,000 to pay off the Toyota Camry we traded in that day. Imagine our surprise when JUNE rolled around and we got a bill from TOYOTA for both our May AND June payments, with a late fee for May's payment! They NEVER paid Toyota!! We called Freehold and were told by "Pete" that he would "look into it", and that Freehold Hyundai would be paying off Toyota. As if that experience wasn't bad enough, we knew that our first lease payment would be due on June 17, 2012. As of June 12, 2012, we never received a bill for the payment...but we DID receive a call again from Pete telling us to bring our first lease payment to Freehold "so you don't incur a late fee." I asked why we would incur a late fee as we never got a bill. He said "oh something got screwed up in your paperwork." xxx??? We then called Hyundai Finance to ask if we should do that, and THEY told us we were not in their system anywhere. SO...to sum up... 1. Freehold Hyundai took 5 hours to finish a deal with us that should have taken no more than 2 hours. 2. Freehold Hyundai took a $4,000 deposit from us that included $1,040 to pay off our Toyota lease, and never paid Toyota. 3. Freehold Hyundai "screwed up" our paperwork (as per Pete) which resulted in our never receiving our first lease payment. 4. Freehold Hyundai is "looking into it"...4 times now! Our recommendation...do NOT deal with Freehold Hyundai...EVER! More
by jrahern
Employees Worked With
Lamorr, Peter
