Freehold Ford
Freehold, NJ
Filter Reviews by Keyword
By Type
Showing 739 reviews
Best Ford Dealership and Sales Staff I took possession of my new 2015 Ford Escape earlier this month from Freehold Ford. My salesman was Michael Goldstein. He was a pleasure to deal with I took possession of my new 2015 Ford Escape earlier this month from Freehold Ford. My salesman was Michael Goldstein. He was a pleasure to deal with right from the beginning. He is very knowledgeable about the products he represents and answered all questions I had without hesitation. Anytime I had a question or concern Mike was there every step of the way. Mike is a dealer for the people and works for you to make sure you get the best deal and best service. The experience was great from order to delivery. Being that the buying experience was so good I am now looking forward to a good service experience with Freehold Ford. I would recommend them to anyone. More
recall work freehold Ford was very unwilling to help. The recalls were from Ford and therefore paying for Loaner cars. freehold Ford said the work on my car would freehold Ford was very unwilling to help. The recalls were from Ford and therefore paying for Loaner cars. freehold Ford said the work on my car would take about 2 or 3 days but when they found out I did not buy my car there, refused to give me a loaner. I spoke with the manager who then told me he could not help me either. They were rude and not interested In helping. I called Larson Ford in Lakewood and they went out of their way to help me even renting a car for me because they were out of loaner cars. They explained Ford was paying for the rental because of the recall. I did not buy my car at Larsen Ford either however unlike freehold Ford they were willing to help me...larson ford is friendly and there for you when you need them..Freehold Ford is a dealership I will never consider buying a car from....they appear to be only interested in their sales not keeping customers happy....... More
Salesperson was great!! Kristine was an absolute delight to work with. Her professionalism and patience shined through as she helped me narrow down my choices, took multiple Kristine was an absolute delight to work with. Her professionalism and patience shined through as she helped me narrow down my choices, took multiple test runs and ran numbers, trying to find what fits best for my family! Working with her was a breeze and made the whole process bearable! More
Great experience!! Kristine Terwilliger, my salesperson, was extremely helpful and friendly. She answered all my questions and the whole process was great. ! I would r Kristine Terwilliger, my salesperson, was extremely helpful and friendly. She answered all my questions and the whole process was great. ! I would recommend Freehold Ford and Kristine to anyone. More
Great Experience. Laura was wonderful. Great Customer Service. Stayed in contact with me throughout the entire sale process. If i needed more vehicles, i would have b Laura was wonderful. Great Customer Service. Stayed in contact with me throughout the entire sale process. If i needed more vehicles, i would have bought more! Mike DiCicco 888 Usa Lock, LLc. More
Visit Great service and price, Visited two other dealers and Freehold Ford gave me the best price on my trade in and best price on a new Edge Great service and price, Visited two other dealers and Freehold Ford gave me the best price on my trade in and best price on a new Edge More
Worth a stop! After deciding to give this dealership a try during my car buying process, I was swept off of my feet with the service and friendliness of the sales a After deciding to give this dealership a try during my car buying process, I was swept off of my feet with the service and friendliness of the sales associate Jim. He helped me from the get go find a car that was right for me and made sure it was something I could afford. I would not have been able to find a car I love so much had it not been for Jim. More
Joseph Ventura We had a great experience with our new lease on a Ford Fusion. Our sales consultant Joseph Ventura was extremely knowledgeable about the car. He was We had a great experience with our new lease on a Ford Fusion. Our sales consultant Joseph Ventura was extremely knowledgeable about the car. He was great to work with, friendly and extremely helpful with the technology. We are seniors and at times the technology can be a little daunting to us. He walked us through it and we ended up with the Titanium Fusion!!! We love it. Thank you Joseph!! More
first time buyers This was a amazing experience for me and my husband as first time buyers! Our sales consultant was Chris van dorpe he greeted us as we walked in and w This was a amazing experience for me and my husband as first time buyers! Our sales consultant was Chris van dorpe he greeted us as we walked in and was extremely helpful with any and everything I'd recommend him to anyone he got us a great price for having no credit!!! More
Great and Easy Experience Kristine Kristine T was great. Provided great customer service. Had great knowledge of the vehicle we purchased. was very friendly and easy to talk to. I would Kristine T was great. Provided great customer service. Had great knowledge of the vehicle we purchased. was very friendly and easy to talk to. I would recommend this dealership to anyone I know. More