Freehold Ford
Freehold, NJ
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Buyers remorse After hastily purchasing a car late Thursday night I realized Friday morning that I had not thought things out and got the wrong car. After calling Yv After hastily purchasing a car late Thursday night I realized Friday morning that I had not thought things out and got the wrong car. After calling Yvonne, my very amiable salesperson, I was assured that everything would be ok. I came back in to see the manager, Wally and he was unbelievably patient with me. He allowed me ample access to each and every car on the lot and made sure I left with the perfect car for me. Everyone there treated me and my son like family and I will definitely be returning! More
Great experience Everyone was very pleasant and friendly from the monment I parked my car. I happened to meet a salesperson walking as I exited my car. She greeted me Everyone was very pleasant and friendly from the monment I parked my car. I happened to meet a salesperson walking as I exited my car. She greeted me and asked if i needed any help. The entire time I was there to lease a new car everyone was very accommodating. More
new car Dennis Boutote was very helpful. I have a new Ford Fusion and love it! Everyone was very friendly. I will send my friends there to purchase a vehicle. Dennis Boutote was very helpful. I have a new Ford Fusion and love it! Everyone was very friendly. I will send my friends there to purchase a vehicle. More
A Very Nice Experience! Freehold Ford is the only Ford dealer I will by a car from! My salesperson Kristine, and Ford manager, Ken, were a pleasure to deal with. Unlike man Freehold Ford is the only Ford dealer I will by a car from! My salesperson Kristine, and Ford manager, Ken, were a pleasure to deal with. Unlike many other dealerships I have dealt with, both Ford and GM dealers, Kristine and Ken were very honest and upfront. No gimmicks, no pushiness or lies. They answered all my questions immediately and made the transaction of my Ford Escape in a very quick and pleasant manner. I am a repeat customer and am very satisfied with all aspects of this dealership! More
Not Like Root Canal When we walked into the dealership I was pretty upfront with our sales person Christine that buying a car was akin to root canal. I hate the typical When we walked into the dealership I was pretty upfront with our sales person Christine that buying a car was akin to root canal. I hate the typical process. Six hours of haggling, back and forth with managers is not my idea of a great afternoon. I felt entirely the opposite after dealing with the folks a Freehold Ford. I look forward to dealing with them again in a few years when it's time to trade in again. More
Recently purchased 2015 Transit Van I was assisted by sales consultant Joe Ventura, who was very helpful as over the course of several weeks as I shifted my choice of vehicle from my ori I was assisted by sales consultant Joe Ventura, who was very helpful as over the course of several weeks as I shifted my choice of vehicle from my original inquiry, a Ford Transit Connect Van to the full sized, Transit van that better suited my needs. Sales manager Ken Blair was able to secure me a price that was competitive with other dealerships in the area, and Finance Manager Steve Dougherty was even able to find me "more money" even after the deal was sealed. I've been very happy with the sales experience, and since having my 2012 Edge, also purchased at this dealership serviced for the past three years here, am very comfortable with recommending this dealership to anyone. More
Grest buying experience at Freehold Ford Just purchases a new Ford Mustang From Freehold Ford. The Salesman Dennis Boutote was extremely Knowledgeable , Honest and provided me with a great pr Just purchases a new Ford Mustang From Freehold Ford. The Salesman Dennis Boutote was extremely Knowledgeable , Honest and provided me with a great price for a great car. More
Very good experience with Laura at Freehold Ford. Internet dept gave me lots of info on pricing options before I went to the showroom – including decoupling one feature (heated seats) from a more-expe Internet dept gave me lots of info on pricing options before I went to the showroom – including decoupling one feature (heated seats) from a more-expensive options package. Laura (sales rep) answered all our questions and generally made the transaction a very friendly but business-like experience. Had the impression that we were getting straight answers. We leased an Escape with the few options we needed; and had no heavy up-sell pressure. Overall transaction at this dealership was very smooth and professional. I think I got a decent deal, including being informed of a win-back promotion that ended up saving me some money. I’d recommend Laura and Freehold Ford to anybody in the market for a car. I’d been to 4 other dealers (different manufacturers) and then went to FF. Ended up buying the same day. Felt much more comfortable here. Have 4 cars in the family and we’ve bought/leased maybe 15 from various area dealers in past decade or so. Very good experience with Laura at Freehold Ford. More
excellence Jim and Dmitry provided excellent customer service and assisted me in every way positively and made my purchase that much easier. I will continue to r Jim and Dmitry provided excellent customer service and assisted me in every way positively and made my purchase that much easier. I will continue to refer everyone I know to go to Freehold Ford. I couldn't be any happier with my new Fusion. More
new car purchase purchased a ford fusion and salesman named mike goldstein made my experience a pleasure would go back again will let my friends and family go there purchased a ford fusion and salesman named mike goldstein made my experience a pleasure would go back again will let my friends and family go there More