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Freehold Dodge
Freehold, NJ
373 Reviews
Are you in the market for a new car? Freehold Dodge & Ram is the premier Dodge & Ram dealers in NJ, offering a well-stocked inventory of new Dodge and Ram.
Conveniently located in central Jersey at the intersection of South Street and Route 9, Freehold Dodge & Ram is the dealer of choice for New York metro, Jersey shore, and central Jersey communities including Freehold, Marlboro, Howell, Manalapan, Tinton Falls, Lakewood, Reb Bank, Shrewsbury, Englishtown, Monroe, Monmouth, Ocean & Middlesex County
Since 1964, Freehold Dodge has offered one of the widest selections of new and pre-owned vehicles in Ocean, Mercer, and Middlesex counties. Aside from our abundant inventory, we differentiate ourselves by providing our customers with superior experiences, whether they're purchasing new vehicles or having existing ones serviced.
When purchasing a new car, we understand that much of the initial research these days is done on the Internet. To meet the needs of our customers, we have enhanced our website to provide an overview of what we currently have in inventory. To help you determine what you can qualify for on the front end, we offer the ability to get pre-approved instantly for financing simply by completing an online form. We can also help you get a better handle on your finances by providing you with online tools such as a payment calculator.
As you browse our website, be sure to check out our specials and incentives, as there are a number of great programs available to make your car purchase and maintenance more affordable. These special programs are constantly changing, so be sure to stay up-to-date on the potential savings that could be available to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 373 reviews
August 31, 2016
Great experience Very knowledgeable staff . They took my existing lease vehicle and put me in a new vehicle with no downtime. Also the dealership is very close to my h Very knowledgeable staff . They took my existing lease vehicle and put me in a new vehicle with no downtime. Also the dealership is very close to my home. More
by Rocket Ron
Employees Worked With
Shane Boyce - Bryan Hughes
August 29, 2016
pleasant purchase experience was willing to travel to find a good deal and found a great deal right down the road . no pressure and a great deal . salesman chris devoy found me ju was willing to travel to find a good deal and found a great deal right down the road . no pressure and a great deal . salesman chris devoy found me just the right truck at a price i could afford. will gladly recommend this place to friends. More
by d2racer
Employees Worked With
chris devoy
August 20, 2016
excellent Steve , mark and Brian were excellent would recommend freehold dodge to anyone, sales were very low pressure made me feel at ease excellent service po Steve , mark and Brian were excellent would recommend freehold dodge to anyone, sales were very low pressure made me feel at ease excellent service polite , very informative More
by ted sigismondi
Employees Worked With
steve, mark and brian
August 18, 2016
No service Let's just say you can't trust their service department to actually do anything they say they would. And even doing nothing will take them about 2 day Let's just say you can't trust their service department to actually do anything they say they would. And even doing nothing will take them about 2 days to get around to..... If you don't want to drive the vehicle you paid for just bring it to the service center at Freehold Dodge. More
by Gold Star Restoration
Employees Worked With
Terry
August 01, 2016
Ram 1500 express Had a great deal with mark. He was extremely honest and intelegent about the vechile I purchased. Will deal with him again when my lease is up! Easies Had a great deal with mark. He was extremely honest and intelegent about the vechile I purchased. Will deal with him again when my lease is up! Easiest experience I've ever had More
by Max279
Employees Worked With
Mark Boyce
July 10, 2016
leasing a 2016 Dodge Challenger No pressure. In and out in about 2 hours.Friendly sales staff. Worked with me to get me in my car. Will use them again. No pressure. In and out in about 2 hours.Friendly sales staff. Worked with me to get me in my car. Will use them again. More
by Frank
Employees Worked With
Nick Anello
June 22, 2016
Excellent Service... simply the best This is not my first purchase from Freehold Dodge and I'm sure it will not be my last. i would not go anywhere else for my vehicle! This is not my first purchase from Freehold Dodge and I'm sure it will not be my last. i would not go anywhere else for my vehicle! More
by Tkequestrian55
Employees Worked With
Bryan Hughes Steve Boyce
June 06, 2016
2016 Ram 1500 4x4 express This is my family's forth vehicle purchase from Mike Moursy at this dealership. No pressures, no rush, great prices an honest car buying experience i This is my family's forth vehicle purchase from Mike Moursy at this dealership. No pressures, no rush, great prices an honest car buying experience in my opinion. More
by RamExpress
Employees Worked With
Mike Moursy
May 04, 2016
Surprisingly painless. No hard sell. The salesman was helpful and knowledgeable. The people I dealt with went out of their way to help me pick the rite vehicle for me not ju No hard sell. The salesman was helpful and knowledgeable. The people I dealt with went out of their way to help me pick the rite vehicle for me not just push a higher prices car on me. Everyone was friendly and even made it easy to agree on a price. More
by Kenneth Dunn
Employees Worked With
Rashon Burns
April 21, 2016
Awful service So I go in to see a vehicle that I found online that looked great. Upon seeing it, I noticed that the pictures they used were from a completely differ So I go in to see a vehicle that I found online that looked great. Upon seeing it, I noticed that the pictures they used were from a completely different vehicle and the actual vehicle was trashed and dirty beyond belief. While bargaining with them for this filthy piece of junk, I offer what I believe was a fair deal based on my prior assessment of the vehicle. The "manager" that I spoke with repeatedly countered with several offers with not even seeing the condition of the vehicle! After seeing its current condition, they state that they must pass the vehicle through the "garage" because it obviously needed a ton of work. They told me they would call me 2 days later with an update, after not receiving a call, I call them 3 days later to check on its status. They apologize and say they do not know anything yet and will give me a call the next day. I do not receive a call and again, call them 2 days later. Finally, I get a response that it needed more work than expected and they would give me a call in a week with an update. Now, I was very interested in this vehicle because it was the exact size (rare) I was looking for. One week later on Tuesday, as they stated, I received a call saying that the vehicle would be back in their possession on the following day (Wednesday). I was excited and politely asked what time the initial salesperson (not the manager) that I used came in to insure he received credit for the sale. The young lady on the phone told me when he was coming in and that was the exact time I entered the building. Upon arrival, I encountered the same manager from my first experience. I politely asked to see the vehicle following its recent repairs and he gave me the keys and told me to take it on a test drive. I operated it for a solid 10-20 minutes, ensuring all its previous flaws were appropriately handled and the vehicle was in a satisfactory working state. I arrived at the dealership and took another 10-20 minutes to inspect all interior and exterior components, once again to guarantee their functionality. I was satisfied that all standards were met and I re-entered the dealership, prepared to make a deal. Upon entering, I once again encountered the same manager and he quickly said "This guy just bought it" and pointed at another customer. I initially thought it was a joke but quickly learned that he was 100% serious. THEY SOLD THE VEHICLE WHILE I WAS TEST DRIVING IT. They did not even have the common decency to wait until I returned so that I could make a deal, considering I was there first and OUT WITH THE VEHICLE. They pulled it out from under my feet and sold it while I was not present, although I was fully prepared to make a deal. I immediately ask to speak to the owner and let him hear it, he did not take me seriously and only was able to fire back with jokes and insults. I understand that this is a business but I have never seen or heard of such an incident. Acting with poor customer service and unprofessional business practices are an understatement. I have purchased numerous cars in my life time but never dealt with anything like this. The whole experience, from start to finish was an absolute nightmare, from trying to get ripped off to being treated like absolute xxxx, this dealership is as bad as it gets. More
by AntArtikx
Employees Worked With
Owner and manager
