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Freehold Dodge
Freehold, NJ
373 Reviews
Are you in the market for a new car? Freehold Dodge & Ram is the premier Dodge & Ram dealers in NJ, offering a well-stocked inventory of new Dodge and Ram.
Conveniently located in central Jersey at the intersection of South Street and Route 9, Freehold Dodge & Ram is the dealer of choice for New York metro, Jersey shore, and central Jersey communities including Freehold, Marlboro, Howell, Manalapan, Tinton Falls, Lakewood, Reb Bank, Shrewsbury, Englishtown, Monroe, Monmouth, Ocean & Middlesex County
Since 1964, Freehold Dodge has offered one of the widest selections of new and pre-owned vehicles in Ocean, Mercer, and Middlesex counties. Aside from our abundant inventory, we differentiate ourselves by providing our customers with superior experiences, whether they're purchasing new vehicles or having existing ones serviced.
When purchasing a new car, we understand that much of the initial research these days is done on the Internet. To meet the needs of our customers, we have enhanced our website to provide an overview of what we currently have in inventory. To help you determine what you can qualify for on the front end, we offer the ability to get pre-approved instantly for financing simply by completing an online form. We can also help you get a better handle on your finances by providing you with online tools such as a payment calculator.
As you browse our website, be sure to check out our specials and incentives, as there are a number of great programs available to make your car purchase and maintenance more affordable. These special programs are constantly changing, so be sure to stay up-to-date on the potential savings that could be available to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 373 reviews
October 31, 2020
Everything was smooth and perfect with my purchase of my new Ram truck. From the initial search on the internet to picking up my plates. Everyone was friendly, patient and they fully explained everything th new Ram truck. From the initial search on the internet to picking up my plates. Everyone was friendly, patient and they fully explained everything through the entire process. I would recommend their team to everyone. More
by Bidd
October 30, 2020
This was the greatest car buying experience ever. Honest, reliable and friendly and they stand behind their products. Thank you for a pleasant car purchase experience Honest, reliable and friendly and they stand behind their products. Thank you for a pleasant car purchase experience More
by rbeauregard97
Employees Worked With
Austin Messer
October 03, 2020
Nick had horrible customer service. I tried to put a down payment on and was promised it wouldn’t be sold. And they sold the vehicle I was prepared to put $20,000 on. payment on and was promised it wouldn’t be sold. And they sold the vehicle I was prepared to put $20,000 on. More
by yotown86
Employees Worked With
Other Employees :
Austin Messer, Barney DiBenedetto, Billy Negron
October 02, 2020
I had originally set an appointment with Freehold Dodge service for my passenger side mirror to be replaced on Sept 28, 2020. I told them what the problem was and they told me they would order the mirror. service for my passenger side mirror to be replaced on Sept 28, 2020. I told them what the problem was and they told me they would order the mirror. I then switched the apt for Oct 2, 2020 which they accommodated me with. I took this day off without pay so I could get it done. I spoke to 3 separate people in the interim. So I go to the dealer service center to have it done and low and behold they don't have my mirror in. It was never ordered. The service guy then tells me that the part would have to be paid up front to order the mirror. You would think that one of the 3 service people I spoke with would have told me that info. what a complete incompetent service this turns out to be. I told the guy why would I have set an appt. if I had known this tiny bit of information (sarcasm). I am so pissed off with this lack of incompetent service. Oh. you would think out of common courtesy the guy would have apologize for the mix up, no! I guess its not in their DNA or they just don't really care about their customer after all. More
by Al P
September 29, 2020
Worked with Brian and Jeff to order the exact truck I wanted then salesman John B. made the process simple and quick. John took the time to explain everything and even helped with a great price on my tr wanted then salesman John B. made the process simple and quick. John took the time to explain everything and even helped with a great price on my trade-in. Would recommend John and the Freehold Dodge team. Very happy with my first RAM truck. More
by Bill
September 21, 2020
We had an awesome experience with Billy. He was professional and patient and thorough, highly recommend this location for your purchasing experience. Everyone there treated us wonderfully from sal professional and patient and thorough, highly recommend this location for your purchasing experience. Everyone there treated us wonderfully from sales and financing. John Burtnick was exceptional and personable throughout the entire experience. More
by Michel & Ronnie Brown
August 11, 2020
Very friendly staff. Made buying a truck easy! All employees were extremely knowledgeable about the trucks. Overall an extremely easy and relaxing car buying experience! employees were extremely knowledgeable about the trucks. Overall an extremely easy and relaxing car buying experience! More
by KC
August 08, 2020
Great buying experience Thank you to Austin, Art and Billy for making the whole process easy and stress free. From initial contact with Debbie thru delivery...it couldn't ha Thank you to Austin, Art and Billy for making the whole process easy and stress free. From initial contact with Debbie thru delivery...it couldn't have been better Greatly appreciated! More
by Rich
August 03, 2020
Extremely unprofessional Manager.We went there tonight Extremely unprofessional Manager. We went there tonight hoping to buy this Durango. We had 5k cash on hand for a down payment, a credit score of ove Extremely unprofessional Manager. We went there tonight hoping to buy this Durango. We had 5k cash on hand for a down payment, a credit score of over 709 but not enough credit history which we understood it would be a challenge. The Manager wanted to finance the car through their bank at 17% and that was ridiculous I think he wanted to get some sort of prize or commission by pushing this bank to us at a ridiculous rate. Then he said Capital One wanted 10k down. We said no to both and simply asked to reach out to other banks, he simply got up and said NO there's nothing to do then. The level of un professionalism is beyond ridiculous, this man is a clear example of horrible customer service, during almost the worst time in the economy in MANY decades this guy treats people like this? People try other places, there's a millions dealers out there that will treat you and value your business more than these guys. PS: We contacted Capital One Auto Finance and they said an application in our name was never submitted!!! The Names I will be listing below may not be accurate but is the only way to submit the review More
by Edilon1970
Employees Worked With
