Freehold Dodge

Everyone was very professional and made my experience very good . I would have no problem telling friends about my experience with this dealership. I thank everyone that helped me very good . I would have no problem telling friends about my experience with this dealership. I thank everyone that helped me More

Been using Freehold Dodge for 14/yrs... most Professional dealership/service hands down. We Highly recommend them to everyone. Process was very quick & well organized dealership/service hands down. We Highly recommend them to everyone. Process was very quick & well organized More

The worst experience. They had me drop my car off 4 times for the same issue. Then they make a huge body line dent and don’t even tell us they did it. We saw it when we got home. Really disappointed. for the same issue. Then they make a huge body line dent and don’t even tell us they did it. We saw it when we got home. Really disappointed. More

John was incredibly helpful and very upfront about everything and all the options available to me. He was very knowledgeable and went above and beyond to get me a good deal of my lease. Strongly recom everything and all the options available to me. He was very knowledgeable and went above and beyond to get me a good deal of my lease. Strongly recommend this gentlemen to anyone looking for a straight shooter who won’t take you for a spin. 10/10 More

I needed a quick and easy transaction, thanks to Sean for helping me. helping me. More

Best Finance dept. I'v ever dealt with, in many different dealership's, that i'v dealt with "THE BEST" and quick, not an all day job, Awesome Nick Anello. Just love these Guy's. dealership's, that i'v dealt with "THE BEST" and quick, not an all day job, Awesome Nick Anello. Just love these Guy's. More

a great dealership to do business with. i was lost after my dodge dealer for 30 years closed. fortunately for me my salesman went to work at freehold dodge. what a relief knowing i can buy a car from an hon my dodge dealer for 30 years closed. fortunately for me my salesman went to work at freehold dodge. what a relief knowing i can buy a car from an honest dealer again. More

We had an excellent experience at Freehold Dodge. We felt confident about our purchase as it was apparent this is a reputable and well-established, family run dealership. They responded immediately to an onl confident about our purchase as it was apparent this is a reputable and well-established, family run dealership. They responded immediately to an online inquiry and set up an appointment. It is a very nice facility and everyone we dealt with was friendly and professional. Sean helped us with inspecting and test driving the vehicle we were interested in and handled our sale seamlessly. We purchased a used vehicle and it was in great condition with a fair price. I appreciated that they were forthcoming about costs and very accommodating about questions. Valerie in the finance office was wonderful also and explained all of the sales documents clearly. The whole experience was great and made easy. We checked out the vehicle, test drove and handled the sale with financing all in about 2 hours. Bonus: there’s a kids room with lots of toys to choose from to keep the kids occupied while the parents take care of business. Highly recommend Freehold Dodge! More

My brand new RAM had a pretty bad vibration at speeds over 40MPH. Went to Freehold Dodge RAM to have it checked - after a day of "checking" they called me back giving an excuse that the truck's tires wer over 40MPH. Went to Freehold Dodge RAM to have it checked - after a day of "checking" they called me back giving an excuse that the truck's tires were flat spotted due to spending too much time sitting in the driveway. The funny part was when I went back in and listened to the service advisors talking to other customers - same excuse over and over in both Dodge/RAM and Subaru sections. Spoke with the mechanic directly - he said since you car is still under one year, wheels balancing is under warranty. I'll suggest we try it and maybe it'll fix the issue. They "perform" the wheel balancing. Well at least the invoice states that. I don't know if they have not or just not capable of performing wheel balancing properly but the issue was still there. All they told me was to call Chrysler directly to see if they can resolve the "flat spotting" under warranty. Called Chrysler - they said tires are not under warranty. Call Good Year directly. Fine, I call Good Year and their truly amazing customer service immediately sets me up with an appointment at a local Good Year authorized shop to have the tires checked out. The guys at a shop check the tires and wheels and tell me they don't see any flat spots BUT they remove the wheels and find out that all four wheels are unbalanced and one of they 4 wheels is sooooo unbalanced that it required road force balancing performed. Since it's not a tire defect but a regular service performed (which Freehold Dodge RAM supposedly performed) they charged me $76.And guess what... they issue was resolved by wheel balancing!!! Or should I say re-balancing after Freehold Dodge "balanced" them? I wanted to let Freehold Dodge RAM to do the right thing before calling FCAA. I called them up and left a message with the receptionist. My service advisor Raul calls back. Very calm and speaks nicely and tells me in a nice way that he checked with his supervisor who said they won't refund me anything at all and it's my problem. I reconfirmed twice that they want to have a complaint filed and negative reviews left over $76 and the answer was almost "do what you wanna do". Clearly they don't care for the reputation and I'm hoping this review reaches the service manager and the dealership's GM. Unreal frustration!!! Can't believe this service and claims that the work has been performed. Makes me question whether it was really performed or whoever did the balancing didn't know what they were doing??? Have all the paperwork to support this!!! Beware.... Off to file a complaint with FCAA... More

Great work getting me into a Challenger. Jeff, Brian, Austin, and Valerie were the best. Deal was fair and simple. No games, hidden fees and the easiest Dodge dealership I had to deal with. Austin, and Valerie were the best. Deal was fair and simple. No games, hidden fees and the easiest Dodge dealership I had to deal with. More