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Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Sherman, TX

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450 Reviews

450 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

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October 31, 2024

I had my 2017 Dodge Ram 1500 in for some warranty work. These guy’s especially Micah was top notch. They kept me informed of the progress on my truck. Had to wait a little longer than I wanted to but no fa More

by OLDMANRDNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your feedback! We're glad to hear that Micah and our team at Freedom Dodge Chrysler Jeep RAM North provided you with top-notch service during your warranty work on your 2017 Dodge Ram 1500. We appreciate your understanding regarding the wait time, and we’re committed to resolving the parts issue smoothly. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

November 30, 2023

Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them . More

by teresawhitley07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

August 25, 2023

The service department at Freedom has been hit or miss for the last ten years. After a simple oil change today and the "multi-point" inspection, I decided to check the filter myself when I got home after More

by lostin75058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CHELLSEY LOPEZ
Aug 29, 2023 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

June 06, 2022

I had my car in for a check before a long trip and they said it was good to go. Upon my return I noticed that it was several 1000 miles over the oil change and I was having coolant issues with it. They the More

by val.a.leger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for this review! We really appreciate your business. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

June 05, 2022

Had a very good experience. They took the time to explain and install what I needed in my vehicle. More

by azaredlazcano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
Jun 08, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

June 03, 2022

Professional, courteous, punctual, and personally involved with all my service needs be it warranty or not. More

by CDAVIDSON75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

May 31, 2022

I've answered this already. My neighbor gets an oil change for his chevrolet and get a wash as part of the service. Dodge doesn't. I e owned several dodges. More

by mysemperfi1983
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't remember
Jun 03, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

May 30, 2022

We love how they take care of us when we need service. AJ has been a great help. More

by bishopsattic
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 02, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

May 29, 2022

Always greeted quickly and serviced professionally. Details for my vehicle needs are explained clearly and precisely. More

by areneesnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Landino
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES FRANCIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

May 27, 2022

This shop is a very nice and clean every time we come in. .The employees are always very curious and professional, I would recommend them to my friends. Keep up the good work guys. We will see you next time. More

by wolfe42rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES FRANCIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

Jun 03, 2022 -

wolfe42rh responded

I' have only bought from your lot since 1992 when You're first came hear.That is about 7 cars. I still own the first one ,although I put a motor in it about 7or 8years ago,

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