Freedom Chevrolet Buick GMC - Service Center
Dallas, TX
133 Reviews of Freedom Chevrolet Buick GMC - Service Center
Thanks The service department was seemingly busy. One of the staff members felt that I didn't want to wait. The manager ensured my car was serviced and mad The service department was seemingly busy. One of the staff members felt that I didn't want to wait. The manager ensured my car was serviced and made me feel like I mattered. Thanks for turning that around. I've purchased 2 cars from Freedom and have utilized the service department many times. More
Thank You Everytime I come in to Freedom Chevrolet it's a great experience, Esmerelda is awesome and she always takes care of me. Thank you taking care of our f Everytime I come in to Freedom Chevrolet it's a great experience, Esmerelda is awesome and she always takes care of me. Thank you taking care of our family needs More
Best Customer Service I love the way you pull up to the service part and they comes to you car and ask how can we help you....that's a plus cause you don't have to go in l I love the way you pull up to the service part and they comes to you car and ask how can we help you....that's a plus cause you don't have to go in looking for someone...then they give you the tracker and it buzzes when your vehicle is ready.... More
Pleasant Attitude Our truck was bought in for State Inspection Sticker. The staff was very professional and cordial. We were greeted at our truck and our Sales Rep me Our truck was bought in for State Inspection Sticker. The staff was very professional and cordial. We were greeted at our truck and our Sales Rep meet us at the truck to complete the paperwork. We were given an estimated time as when our truck would be ready and a phone call to let us know it was ready. The check-out clerk had a pleasant attitude with a thank you. More
Extra Mile Service Great service and they pay close attention to detail. They noticed a screw in the tire and offered to remove and patch the tire. Thank you from all of Great service and they pay close attention to detail. They noticed a screw in the tire and offered to remove and patch the tire. Thank you from all of us that have had to change a flat tire in 40 degree rain. More
Thanks The experience was a good one as usual . We were taken care of by our service representative Althea and given good results as always she is the be The experience was a good one as usual . We were taken care of by our service representative Althea and given good results as always she is the best . Thanks ! More
The Only Place for my Car My service advisor, Sam went way above to make sure that my truck repairs were done and also updated me on additional items that I needed to have My service advisor, Sam went way above to make sure that my truck repairs were done and also updated me on additional items that I needed to have done. My truck was completed quickly and Sam made sure I was charged correctly. This is the only place I would bring my truck for repairs. More
Timely Repairs The recall repairs were done quickly and were completed before estimated time. Vehicle returned very clean after repairs were completed. Loaner vehi The recall repairs were done quickly and were completed before estimated time. Vehicle returned very clean after repairs were completed. Loaner vehicle met my wife's medical requirements. More
2011 Buick Enclave Oil Change Freedom has a group sales and service personal who are among the best. They are professional, personable and knowledgeable. I have never had to wait Freedom has a group sales and service personal who are among the best. They are professional, personable and knowledgeable. I have never had to wait all day to have vehicle serviced. The last time I was there I asked Althea Walker, my service agent, if I could have my car washed and her immediate response was yes and they did a great job. More
Lee craig unprofessional put me off the lot 06-25-2016 Saturday I call this dealership explain my situation to freedom chevlet i was told my car will b look at so when i arrived did all the serv 06-25-2016 Saturday I call this dealership explain my situation to freedom chevlet i was told my car will b look at so when i arrived did all the service center paper work i was told they not going to do nun to my 1997 buick which the city of dallas told me to go get my car check for my damage. I ask for the service center mgr so lee craig had me step in his office. Note i arrived at 11am after talkn w lee craig he ask who sent me a who told me to come it was clarified. So he told me to get the xxxx off his dealership nobody's here to look at my old xxx car they dont have time i need to buy a new one and put me out his office lee Craig. Service center Mgr. I left went outside spoke to the employees explain what lee Craig service center said and was again sent to request kyle assist i was told kyle was over lee Craig service center they claim he was in a meeting again 11am i pulled up another desk lady came afternoon to tell me kyle gone for the day and i can now leave so ive contacted fox4 news put it live in Facebook for the world to see disrespectful treats people this really need to b investigation my number 2148546367 roger ps note my 6 month year daughter was present w me More