Freedom Chevrolet Buick GMC - Service Center

Quick Service I brought my 2014 GMC Sierra in for an oil change and I received “World-Class Customer Service” from the Service representative, Esmeralda. She was st I brought my 2014 GMC Sierra in for an oil change and I received “World-Class Customer Service” from the Service representative, Esmeralda. She was standing beside the driver side door before I exited the vehicle eliminating that initial wait time. The vehicle was in and out of the service bay rather quickly and I was on my way. More

Reason for my rating Your staff is very courteous and go out of their way to make sure that their clients needs are meet, I would recommend your dealership to my friends Your staff is very courteous and go out of their way to make sure that their clients needs are meet, I would recommend your dealership to my friends and family More

Kudos I have no complaints about your service. As a service professional myself I cannot tell you how I appreciate that I can deal with the same person. Alt I have no complaints about your service. As a service professional myself I cannot tell you how I appreciate that I can deal with the same person. Althea is the best! She has been my service professional person since I purchased my car at Freedom. She has never made me feel as if I am alone when getting my car serviced. I love my Lacrosse and would buy another one if I could afford it. She has always gone above and beyond to make sure I was taken care of and I appreciate it so much! There is always such a high turnover rate in servicing I cannot tell you how pleased I have been that for years now her friendly face has been the one that I see! Kudos on being a company that employees can have longevity! More

Totally statisfied Very helpful and friendly staff. Had my loaner car quickly. When I picked up my car that afternoon it was washed! Very satisfied! I always tell my fri Very helpful and friendly staff. Had my loaner car quickly. When I picked up my car that afternoon it was washed! Very satisfied! I always tell my friends what a great dealership this is. More

To get car inspected . We had our car inspected there was a small issue ,but it was resolved. We will be returning to Freedom for other services as needed . We had our car inspected there was a small issue ,but it was resolved. We will be returning to Freedom for other services as needed . More

Very Satisfied While I had maintenance done on my vehicle, I received a loaner...it was ready when I arrived. Everyone greeted me and was very nice while I was there While I had maintenance done on my vehicle, I received a loaner...it was ready when I arrived. Everyone greeted me and was very nice while I was there. When I returned, Mr. Rodney explained to me what all they had done. I was glad to know that a recall on my vehicle was fixed. When they brought it around for me, it had been washed and vacuumed. I very satisfied with the service. More

Service Center Although the prices are a little expensive I high recommend the service center. When there is an issue with my car it is always fixed in a timely mann Although the prices are a little expensive I high recommend the service center. When there is an issue with my car it is always fixed in a timely manner. More

Customer Satisfaction is Great My experience started as I drove into the dealership. The staff out front is courteous and friendly. I was greeted before I got out of the car and the My experience started as I drove into the dealership. The staff out front is courteous and friendly. I was greeted before I got out of the car and the service continued with my service advisor, Chris Hightower. Mr. Hightower gives 110%. He makes sure things get done for customer satisfaction. My Lacrosse is very eye-catching. Comments from friends and family let me know they like the Lacrosse. Even on the highway, I get looks of approval. More

The greatst stop in town! Simply wonderful to have detail information, a clear guideline of needed servces, and very particular prices. I believe my servce agent fully under Simply wonderful to have detail information, a clear guideline of needed servces, and very particular prices. I believe my servce agent fully understands each any every client that he encounters daily. More

Great Service Advisor I brought in my 2013 Enclave for oil change tire rotation break check and to see why the air conditioner was not cooling properly. At first I was told I brought in my 2013 Enclave for oil change tire rotation break check and to see why the air conditioner was not cooling properly. At first I was told they could not find anything wrong with the air but after a second check they did find out what the problem was. I'm glad my service advisor Rodney listened to my concerns anyone else would have not went the extra mile to have the air check again. Thanks Rodney you are the best. More