Freedom Chevrolet Buick GMC - Service Center
Dallas, TX
133 Reviews of Freedom Chevrolet Buick GMC - Service Center
Very Delighted I went in to have my oil changed. The people took my information and sent my vehicle in to have the oil changed. It did not take long for the work to I went in to have my oil changed. The people took my information and sent my vehicle in to have the oil changed. It did not take long for the work to be completed. Very delighted with the service - everyone is very nice and willing to help. Thank you. More
Remained Loyal I brought my 2008 Chevy Impala in for a routine oil change. Based on my past experience, I presented a competitor's coupon and even though the coupon I brought my 2008 Chevy Impala in for a routine oil change. Based on my past experience, I presented a competitor's coupon and even though the coupon did not match exactly the guidelines for a price adjustment, I was still able to get the match. Thank you Mr. Craig for your assistance and your attention always to customer satisfaction. I have been a loyal customer for several years and have always been presented with 'above and beyond' customer service at Freedom. I enjoy driving my Chevy Impala and probably will purchase another in the future. More
A Great Place To Get Your Car Serviced! Great service every time I have taken my car in, whether it be for an oil change or other service. Any problems incurred are always immediately resol Great service every time I have taken my car in, whether it be for an oil change or other service. Any problems incurred are always immediately resolved to customer satisfaction. More
A Great Group This was my 2nd visit to dealership for service to the 2013 Coachman motorhome. On the last and this visit the service was excellent. Tony the service This was my 2nd visit to dealership for service to the 2013 Coachman motorhome. On the last and this visit the service was excellent. Tony the service advisor worked with me on resolving a warranty issue with General Motors and went above and beyond to help with this issue and I am pleased to say that in the future I will be returning for any other service that we may require on this unit. Again a great group of people in your service department More
GREAT Customer service Great Customer Service. As a single female I believe that I have finally found a dealership/service department that I can trust to be honest. Rodney, Great Customer Service. As a single female I believe that I have finally found a dealership/service department that I can trust to be honest. Rodney, who works in the service department, goes the extra mile to make sure that I am taken care of. Doug Adcot, the saleman who sold me my care over two years ago, still makes sure that everything is working well and that I am taken care of when I come in for service. Wow...exceptional customer service More
Fast & Honest Service I have promoted GMC to everyone. I have dealt with Doug Aycock and Roz and think the world of them. They go out of their way to be extra nice and frie I have promoted GMC to everyone. I have dealt with Doug Aycock and Roz and think the world of them. They go out of their way to be extra nice and friendly. I just had my oil change and I was not happy with the event afterwards. My ADD OIL light and LOW OIL light came on with 18 miles. I was stranded for hour or so and was in contact with Doug Aycock the whole time. The oil filler cap was not tighten and after realizing the possible problem, I tighten it and let the car run for 5 minutes to see if it would come back on. It didn't and Doug told me to bring it back to get checked out which I did the next day. The light came back on again. Chris in service changed the oil and filter again and here we are two days later and no light. I appreciate the fast service that was provided, not the inconvenience of sitting on side of road and making another trip back to the dealership. More
Service repair to sensors My experience was great. Customer service was outstanding. The service representative (Rodney) did an excellent job of getting me in and out. Will My experience was great. Customer service was outstanding. The service representative (Rodney) did an excellent job of getting me in and out. Will certainly recommend to someone else. More
Extremely happy with the team. Purchased my car from the great sales team and have been so happy with the device side of the house. Great Team over there at Freedom! Purchased my car from the great sales team and have been so happy with the device side of the house. Great Team over there at Freedom! More
Very Happy Customer I called my service tech, Althea, ahead to let her know the problem and when I was coming. She sent my truck back and found out the problem and price. I called my service tech, Althea, ahead to let her know the problem and when I was coming. She sent my truck back and found out the problem and price. I agreed to service got a loaner and truck was ready before close. Althea is excellent. She takes care of the customer and their needs. Very happy customer! More
Everything went fine Well it was a typical Saturday morning. I was greeted upon arrival. The greeter escorted me to a service provider and we discuss my vehicle needs. I i Well it was a typical Saturday morning. I was greeted upon arrival. The greeter escorted me to a service provider and we discuss my vehicle needs. I informed her that this would be a drop off so call if any problem occurred or additional services would be needed. Everything went ok therefore I'm satisfied. More