Fredy Kia
Houston, TX
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well the lady we talked to us was so nice just a guy with tie he was rude when i try to ask something to the techintian but service it good thanks! tie he was rude when i try to ask something to the techintian but service it good thanks! More
I was told my loan on my trade in would get paid off the next day, A week later and the autopayment on my trade in gets automatically removed from my account. I've traded vehicles in before, I've never next day, A week later and the autopayment on my trade in gets automatically removed from my account. I've traded vehicles in before, I've never had a problem like this. When i called first i was put on hold for 10 minutes and hung up on, then when i called back i was told it was my fault and that the vehicle and loan was still my responsibility. Just so happens that they "finalized the deal today" Even though they told me it would be done a week ago. Now I'm out an extra car payment, Terrible customer service. More
Liz was able to get me in and out in less than 1 day. She was very informative and kept me updated during the entire process. The service & service team was great! She was very informative and kept me updated during the entire process. The service & service team was great! More
I drove 45 minutes to this very unorganized dealership. To make matters worse the car they scheduled me to see wasn't even at the dealership but at the body shop offsite! To make matters worse the car they scheduled me to see wasn't even at the dealership but at the body shop offsite! More
Great service great customer service, quick and reliable service. I will bring my car to the dealership every time they even wash my car inside and out. service. I will bring my car to the dealership every time they even wash my car inside and out. More
The service lady that waited on me was so very nice and very professional. I look forward to seeing her again. very professional. I look forward to seeing her again. More