Fredy Kia

Sam Smith This was our third KIA and Sam Smith made the process fast and easy. Thank you Sam Smith Haley loves the car From The Kattners This was our third KIA and Sam Smith made the process fast and easy. Thank you Sam Smith Haley loves the car From The Kattners More

Horrible! I was very unsatisfied with my experience this time. The first time I came to Fredy Kia, my car salesman was Randy. He was awesome and I was able to w I was very unsatisfied with my experience this time. The first time I came to Fredy Kia, my car salesman was Randy. He was awesome and I was able to walk out with my 2015 kia rio the same day. It has been almost two years since I had my car and I was thinking about a trade in. I got a call from Edgar about a buy back and made an appointment. The day before the appointment Edgar asked me to reschedule because of the weather which I did. So the day of the reschedule Edgar confirmed my appt with me. He also confirmed again the day of. Thirty minutes before my appt, in route to kia, someone else called me and asked if I could reschedule AGAIN because they were short staffed. (Which I told them no because I'm coming all the way from across town). Then they tell me well we are going to have get someone else to work with you meaning I couldn't have the guy that set my appt because they were short staffed. That's not my issue. Already bad customer service and I didn't even make it to Kia yet. When I arrived to kia Jonathan approached my car, not professional at all, I didn't even know he was a car salesman. We sat in his office all he had me do was sign a paper, tried to MAKE my dad sign as a co-signer, and did not give enough information. He told me he did not have a answer for me because the banks was closed but it was "looking good for me". He stated he would call me the next morning with the next step. I waited all morning for a call back. I had to call back three times to speak with him just for him to say sorry it was not approved. He did not say anything else, no other options I had to say something just for him to respond and say bye. Terrible, terrible, terrible. I'll give my business and money to someone else. Never again!!! More

I got conned. Went to buy my wife a Kia Soul, we agreed on certain terms and they drew up the finance paperwork. Though it was my fault for not double checking I ha Went to buy my wife a Kia Soul, we agreed on certain terms and they drew up the finance paperwork. Though it was my fault for not double checking I had not noticed they had raised the interest rate 4 percent. I didn't notice until I got home. I guess that's what happens when you trust what they are telling you and not double checking behind myself. They took advantage of me for being a first time buyer. Can't blame anyone but myself but they shouldn't have pulled one over me. More

My NEW 2016 Kia Optima - just the car I wanted :) My salesman, Nick Knightly, was very attentive to ALL THE LITTLE details that I was interested in. I ended up getting the car and the deal I wanted. My salesman, Nick Knightly, was very attentive to ALL THE LITTLE details that I was interested in. I ended up getting the car and the deal I wanted. The sales manager, Michele, was awesome in making sure I understood all the details of my car buying experience. I had a very positive experience all the way around. Thank you, Fredy Kia ! More

Wonderful experience thanks to Mario Paniagua I recently traded in a 2013 Kia Optima for a 2017 Kia Sportage. My husband and I are beyond pleased with our purchase and with the help we received. M I recently traded in a 2013 Kia Optima for a 2017 Kia Sportage. My husband and I are beyond pleased with our purchase and with the help we received. Mario Paniagua was very helpful, he was able to answer all our questions, and found a vehicle which is a perfect fit for our family. More

2016 Kia Soul I got my 2016 Kia Soul and loved driving it so much during the test drive. I had to spend some time here at the dealership to get the financing done b I got my 2016 Kia Soul and loved driving it so much during the test drive. I had to spend some time here at the dealership to get the financing done but once the process was over, it was worth the wait! The sales people were very nice and helpful, too!! More

excellent service We dealt with wally very staight up guy ,very helpful no rush at all help us out. Not trying just to make a sale at all and made you feel comfortable. We dealt with wally very staight up guy ,very helpful no rush at all help us out. Not trying just to make a sale at all and made you feel comfortable. Good guy More

EXCELLENT Luis was a great salesman from the get go. He was honest and very helpful with the information we needed in order to purchase a new vehicle. He also m Luis was a great salesman from the get go. He was honest and very helpful with the information we needed in order to purchase a new vehicle. He also made the experience easy in getting our new Kia Forte. I would definitely recommend him to my friends and family, in fact my son and daughter-in-law will be in next weekend to purchase a new vehicle from Luis. More

I love my Kia.. I purchased my first Kia soul 2 years ago at Fredy Kia .. I've been a very happy customer.. It's never had one problem.. never had to go to the shop f I purchased my first Kia soul 2 years ago at Fredy Kia .. I've been a very happy customer.. It's never had one problem.. never had to go to the shop for anything.. I love my Kia... But wanted some upgrades.. Leather seats and possibly a sun roof.. Today I traded in my 2014 Kia Soul, at Fredy Kia, for an upgraded Kia Soul 2016 ..I could not be happier.. My salesman, Sam Smith, helped me find my perfect Kia.. My dream car... He took care of everything for me.. The people in the finance department were even more wonderful.. I could not ask for a better car buying experience.. So I'd like to thank Sam Smith and the entire crew at Fredy Kia gulf freeway.. Thank you for making this my best car buying experience ever.. I am a proud Kia Soul owner.. More

My first time buying a car. Was easy and fun. I think this dealership was very helpful throughout the whole car buying process especially my salesmen Luis. They helped to explain everything to me I think this dealership was very helpful throughout the whole car buying process especially my salesmen Luis. They helped to explain everything to me and kept me smiling the whole time I was there. The whole staff was very friendly. More