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Fredy Kia
Houston, TX
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Purchasing a New Car:( i was getting ready to but a car from them and got ready to sign all paper work and notice they had a We/Owe ads. i ask and they said it was for clay i was getting ready to but a car from them and got ready to sign all paper work and notice they had a We/Owe ads. i ask and they said it was for clay waxing the car, winshield coverage and some other junk. this was never discuss and i was never informed. Stay clear of Michelle she is the sales manager and crafts all of the shady stuff that goes on. Stay away from Fredy Kia, my heart goes out to the customers that they are ripping off. More
Stress free My experience here was great! When I walked in it felt kinda wierd but after I met my salesman Claudio he made the environment feel a lot friendlier. My experience here was great! When I walked in it felt kinda wierd but after I met my salesman Claudio he made the environment feel a lot friendlier. I'm glad I came here and I'm also glad to say I worked with Claudio and he helped me get into my new optima. More
Great service from Tyrone! He was excellent, by far the best We had no issues what so ever, Tyrones service was excellent by far the best. I would take anyone to him! I definitely recommend this guy to anyone! We had no issues what so ever, Tyrones service was excellent by far the best. I would take anyone to him! I definitely recommend this guy to anyone! More
Attempt for a new Kia Although I wasn't able to drive off with a new vehicle I am completely happy with the service they provided when I am completely ready to buy my new f Although I wasn't able to drive off with a new vehicle I am completely happy with the service they provided when I am completely ready to buy my new forte I will go to them again. Everything just felt right. More
Bad service techs Horrible service department!! My car went in for my sunroof to be repaired and I came back with a broken arm rest/cup holder!!! I called and the manag Horrible service department!! My car went in for my sunroof to be repaired and I came back with a broken arm rest/cup holder!!! I called and the manager and tech denied that they damaged my car! I will never go back and highly recommend you don't take your car there to be repaired!! More
Phone service is horrible!!! Called to try to get answers to some questions I had & I kept getting thrown around from person to person left several messages to see if anyone would Called to try to get answers to some questions I had & I kept getting thrown around from person to person left several messages to see if anyone would call me back but I was the one calling hours later. I understand there are more customers that need help but I am a customer too, it seems like when they want to make a sale that's when EVERYBODY is available to answer ANY questions you have. More
Used car department Well i been having my car now for 4 months.. Yes i have high miles but if u keep up your basic stuff on your car... You will be ok.. Karla was awsome Well i been having my car now for 4 months.. Yes i have high miles but if u keep up your basic stuff on your car... You will be ok.. Karla was awsome very friendly..direct not going mislead u... Will give YOU the opportunity and work with you if things happend... I LOVE HER CUSTOMER SERVICE... I have and will keep recommending people to Karla More
Cheat customer This complaint will be reflected on the company's BBB Business Review for 36 months from the close date with the following language: "The company fail This complaint will be reflected on the company's BBB Business Review for 36 months from the close date with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed." Fails to perform the insurance content Unilateral breach of contract More
Beware! This company condones theft by its employees. A down payment was received by a sales associate who took the money and quit. This company did not ste This company condones theft by its employees. A down payment was received by a sales associate who took the money and quit. This company did not step up and return our money. This company is horrible, do not buy here! More
fantastic! I called Nick Knightly today from work because a friend of mine told me how effortlessly she was able to purchase a car. I was highly doubtful becaus I called Nick Knightly today from work because a friend of mine told me how effortlessly she was able to purchase a car. I was highly doubtful because I have some credit issues. I should have had no doubt at all. Nick was amazing. He was able to get me approved in less than 30 minutes with less money down than I expected. He got my payments exactly where I needed them and I am going home in a brand new car TONIGHT! More