Fredy Kia

Terrible customer service Was lied to by multiple people, drove 3 hours for nothing just to have a rude sales rep turn us down after an application was sent in and everything. Was lied to by multiple people, drove 3 hours for nothing just to have a rude sales rep turn us down after an application was sent in and everything. They also ran my credit 3 times! More

Exceptional Service I recently purchased a Kia Sorento and am very pleased with all the staff that were involved in making that happen. They were professional, knowledge I recently purchased a Kia Sorento and am very pleased with all the staff that were involved in making that happen. They were professional, knowledgeable, and courteous from start to finish. I think that I received a great deal in light of where we had searched before. I knew what I wanted and the process of making and closing the deal was flawless. Thank you all Fredy Kia staff who were there to make me a very happy and relieved new car buyer. More

Salesmen lie to your face Multiple salesmen said free oil changes come with purchasing a new car. They specifically said that you do not have to have every service done at the Multiple salesmen said free oil changes come with purchasing a new car. They specifically said that you do not have to have every service done at the dealership, that the oil changes will still be free. We went in for one of our oil changes and the service department said we had to get a $200 transmission service (fluid change) in order to get the free oil change. They had booklets and documents that clearly state EVERY service has to be done at the dealership in order to qualify for the free oil changes. The service department was just as frustrated as we were because they deal with this constantly. When we went to talk to the sales department, they denied everything. The sales managers used the excuse of having a high turnover rate for salesmen and that they were uninformed. The sales managers contradicted everything the service department said, but had nothing to back it up, no documents or paperwork. They also used the excuse that at the end of 2016 they redid all of their service packages, but everything they said still contradicted the service department. I was trying to come up with a solution where everyone would be happy, but the sales managers were extremely rude, unhelpful, made excuses, and blamed everyone else. I truly do feel sorry for the service department. They are very organized and helpful, but can not provide the type of free services that the salesmen are using to help sell vehicles. I would not recommend anybody using this dealer. More

They will make the deal happen! Our sales person David was knowledgeable and personable. I had gone to a different Kia dealer and they were not able to make the deal. David made the Our sales person David was knowledgeable and personable. I had gone to a different Kia dealer and they were not able to make the deal. David made the experience enjoyable. More

Nancy Knighten Well, knowledgeable and support for today, and know his business in business. He is friendly person and His purposes. I will be back to see him again Well, knowledgeable and support for today, and know his business in business. He is friendly person and His purposes. I will be back to see him again. More

Awesome customer service! Customer service was great. Knew exactly where we stood with car buying experience & pricing. Salesperson was knowledgeable and extremely friendly!hi Customer service was great. Knew exactly where we stood with car buying experience & pricing. Salesperson was knowledgeable and extremely friendly!highly recommend dealership & would do future business! More

Fredy Kia made it easy, joyful, and FUN! I have been going to dealership to dealership back and forth getting the run around from different sellsman and believe me it has been life draining, I have been going to dealership to dealership back and forth getting the run around from different sellsman and believe me it has been life draining, but today we tried fredy kia and from the moment we walked in we received wonderful customer service. From the sellsman to Finance just positive attitudes. Best part was they made you feel extremely comfortable like being at home with a bunch of cars surrounding you thank you fredy kia for giving me my first great car! More

Joseph Lacy Kia! Awesome Love love love my new Kia Soul!!! I got information from the internet. Joseph was very helpful. It had everything I wanted. He showed me all the funct Love love love my new Kia Soul!!! I got information from the internet. Joseph was very helpful. It had everything I wanted. He showed me all the functions in the car... definitely didn't feel like a typical salesmen. More

Recommended to family! I went in looking to upgrade to a bigger car, but did not expect to get such a great deal! i did not even plan on getting a kia, but the salesman won I went in looking to upgrade to a bigger car, but did not expect to get such a great deal! i did not even plan on getting a kia, but the salesman won me over along with the car. More

Highly recommended I wasn't sure if a Kia was the right vehicle for my daughter but after stopping by and talking to Mario I learned a lot about the brand and the amazin I wasn't sure if a Kia was the right vehicle for my daughter but after stopping by and talking to Mario I learned a lot about the brand and the amazing benefits of purhasing a Kia. We left with a brand new Optima and I know she will enjoy it for many years to come. Thank you for the great experience. More