Fredy Kia
Houston, TX
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Unprofessional Dealership I had originally inquired about purchasing a Kia Sportage. I filled out the application and told I was approved with $2,000 down payment. I returned I had originally inquired about purchasing a Kia Sportage. I filled out the application and told I was approved with $2,000 down payment. I returned 2 weeks later, had to fill out another application and all of a sudden I am no longer approved. The salesman (Jerre Garrett) sent me to a broken down used car lot down the street and told me to ask for Willie. I drove by the place and all I saw were a bunch of used broken down vehicles. I already own a used broken down vehicle so why would I pay $2,000 to own another one? What a scam!! Very disappointed in their unprofessionalism. More
new car owner I am a college student Garrett and Sam were both helpful with getting me a 2018 Kia soul. The price was a little expensive at first and they were able I am a college student Garrett and Sam were both helpful with getting me a 2018 Kia soul. The price was a little expensive at first and they were able to cut the pricing a little which always helps a college student. A littlw goes a long way. Thanks guys at fredy Kia!! More
Mario Paniagua great service and he really cares For his customers. He listen for my needs, makes recommendations and provided the best selection available. I am so happy with my new 2018 KIA OPTIMA. For his customers. He listen for my needs, makes recommendations and provided the best selection available. I am so happy with my new 2018 KIA OPTIMA. More
Good but long experience I was impressed with every aspect of my purchase even though I was only price shopping. Will, James and Mr. Greer were very helpful and respectful. It I was impressed with every aspect of my purchase even though I was only price shopping. Will, James and Mr. Greer were very helpful and respectful. It was a good experience with the exception of how long it takes to buy a car, but, I haven't done it in a while and may have forgotten the length of the process. I will come back, either way. More
"UNBELIEVABLE BUT EXCITED ABOUT THE PURCHASE" When Mr. Gill asked me, Ms. Doyle would you like to buy a car? I replied, Yes. But when I said yes, I really did not think I would be approved. But When Mr. Gill asked me, Ms. Doyle would you like to buy a car? I replied, Yes. But when I said yes, I really did not think I would be approved. But Guess What? I did get APPROVED. I was very pleased with the services and treatment I received. I would like to Thank Mr. Gill, Savannah and all the Staff at Fredy Kia for making it possible for me. I'm very excited and enjoying my new ride. More
Let the Truth Be Told I went to this dealership because I followed my salesman there. He had just gotten a new job. After going there several times to test drive several I went to this dealership because I followed my salesman there. He had just gotten a new job. After going there several times to test drive several cars and service an older Kia I purchased some years back from another dealer I decided I wanted to do business with them. My sales guy being employed there was a plus. Now I know it was not a plus. He is no longer employed there and I am an unsatisfied customer. 1. I had a great credit score when I went to purchase my vehicle. For some reason they shopped around unnecessarily to so many banks that it dropped my score by some 60 points. Pissed me off. Then the pay off of my vehicle took 3 months. Yes!! No clear reason why that was since I had been approved for the loan a while back. That caused an additional drop in my already dinged credit. 2. I was promised a cargo cover, as a benefit of my purchase. Ask me if I ever received it? Ha!! Not a chance, they lied! They all lied. The sales manager, his manager and right on down to the receptionist who refused to give me the GM's email address or connect me. She lied and said he had no email nor did she know his cell number. I certainly won't be doing any additional business with them. Lying is so unnecessary, unprofessional and uncalled for. Don't shop with people who don't fulfill t heir obligations and only say what they need to make. the sale. I'm a loyal Kia driver but Fredy Kia has lost my business and that of my friends and family forever. More
Good Friday I would like to thank Kimberley and all the staff at Fredy Kia for making my purchase as quick and as painless as possible. I'm really grateful I would like to thank Kimberley and all the staff at Fredy Kia for making my purchase as quick and as painless as possible. I'm really grateful More
Excellent I am very pleased with the service and treatment I received today I was assisted in all my questions and concerns, Mario is the name of the person yo I am very pleased with the service and treatment I received today I was assisted in all my questions and concerns, Mario is the name of the person you want to talk to ...will definitely be recommending this place and looking for more parts in the future through you guys. Keep up the great work and I want to thank all of the people there who really made the entire process feel very comfortable. More
Criminals STAY AWAY FROM THESE GUYS!!! That’s all I can say. Sold me a flooded vehicle that had apparently been sold twice before. Only way I found out was by t STAY AWAY FROM THESE GUYS!!! That’s all I can say. Sold me a flooded vehicle that had apparently been sold twice before. Only way I found out was by taking it to another dealer, luckily the previous buyers took it to the same dealer than told them it was flooded and informed Fredy Kia, so they knew. My sales person even told me that they have sold flooded vehicle so in the past and doesn’t agree with the practice. More
Exelente Muy buen lugar para adkirir un auto me trataron y me atendieron muy bien gracias see Los recomiendo visitenlo no se arrepentiran encontraras loo busca Muy buen lugar para adkirir un auto me trataron y me atendieron muy bien gracias see Los recomiendo visitenlo no se arrepentiran encontraras loo buscan More