Fredy Kia

Pleasantries All were genuinely personable and professional but our salesman Mario Paniagua was exceptionally curtious and respectful, Transactions were done in All were genuinely personable and professional but our salesman Mario Paniagua was exceptionally curtious and respectful, Transactions were done in a timely manor..very much appreciated. Think it's safe to say..we will be back. More

They lid to me to get me to buy a car. My daughter and I were in South Houston and drove by Freddy KIA dealership, she wanted to look at a Soul and instantly fell in love. I was doomed but My daughter and I were in South Houston and drove by Freddy KIA dealership, she wanted to look at a Soul and instantly fell in love. I was doomed but we started the buying process far from home. During process I asked if I should go to a KIA dealer closer to home to get the "free oil changes" for a year program and the sales manager assured me this would be honored by all dealerships in Houston. My daughter called today to find out how to get a dealership near us in Tomball to honor it and they said we must have miss understood what was said and they were the only ones to honor it. Bottom line they lied to close a deal.... beware. More

Horrible- dishonest sales practise While I love my new truck, I am warning everyone about the sales practice at this place. The whole process took about 6 hours to complete. They lied While I love my new truck, I am warning everyone about the sales practice at this place. The whole process took about 6 hours to complete. They lied directly to my face about my credit score and after I got home and really looked over the paperwork, I found other disturbing stuff they did. They stole my rebates, which I was told they don't do rebates, even after I showed them the rebate on the kia website. They fudged numbers, basically marked the MSRP up by 2500, then took the 2500 in rebates to make it look like they sold the truck at MSRP, Which they didn't. They also removed the MSRP sticker so customers can't see the MSRP, which is illegal luckily i had printed it out already from their website to show my lawyer. So basically, do not go here. Funny thing is, while they made a little extra off my sale, no big deal to me personally, I have already in the last 2 days swayed 4 friends I know in the market for a new car to not go here and look at other Kia dealerships. So they made one, good for them, but lost at least 4 possible sales and more to come. More

Great customer service ! Competitive pricing. Easy to work with staff. Friendly, informative staff. Great financing. If you know what you want and are ready to buy..... ! Competitive pricing. Easy to work with staff. Friendly, informative staff. Great financing. If you know what you want and are ready to buy.....they get you in and out quickly. Ask about advertised discounts; you don’t get them all. More

Great prices, wonderful service Justin, Kacy and Tyler were awesome. They went out of their way to help me out of a sticky situation and also provide me with the best deal. Great guy Justin, Kacy and Tyler were awesome. They went out of their way to help me out of a sticky situation and also provide me with the best deal. Great guys More

No complaints Justin G and salesman Turbo were great! No complaints here! Great customer service! Drove all the way from Lafayette LA and they took great care of me Justin G and salesman Turbo were great! No complaints here! Great customer service! Drove all the way from Lafayette LA and they took great care of me. More

DO NOT BUY A CAR HERE I bought 2016 Chevy Silverado from them. The first time I came in they conveniently 'couldn't find the keys' to the truck parked behind it and therefo I bought 2016 Chevy Silverado from them. The first time I came in they conveniently 'couldn't find the keys' to the truck parked behind it and therefore I couldn't test drive it. They also would not remove a VIN number etching (which HPD will do for free and they were going to charge $400 for) and several other items like it from the price. That added on around $2000 for nothing of value. We came back because it still looked like a really good deal. The second time they told us they would take that out and didn't, but we bought it anyway. It took six hours to get through the process, most of that time spent with us twiddling our thumbs waiting on someone. On the way home a check engine light for low oil came on. My wife and I decided that we would take it back to have it serviced that weekend since we were going out of town in a different vehicle that afternoon. When we came back, the truck had a flat tire and another that was dangerously low. I couldn't air that tire up because the stem on the tire was stripped, leading me to believe that they had been airing it up every few days to make it look right. The air conditioning also quit working properly on the way. So we drove in on a flat tire and were ushered into a corner office of the dealership where no one could see us and waited for the guy who sold us the truck for an hour before I got fed up and talked to a manager. He said they would fix it. Fast forward four days when I called and was told that the truck would be ready Saturday at noon. It was going to be late because they conveniently forgot the part about the low oil and air conditioning problem. We went back in that Monday to pick the truck up and had to wait an hour to be told that the engine was bad and that they couldn't in good conscience sell us the truck. They only caught this after it had sat on their lot for a month, they had worked on it for a week, and my wife and I waited to pick it up for an hour on the day we were told. We left the dealership. I called them thirty minutes later to tell them I needed to get my stuff out of the truck and get a check for the car we traded in. I had forgotten because I was so frustrated with the whole mess. They said they would take care of it. I called two days later and told them I was coming to get both. When I got there I had to wait yet again for an hour only to be told that they would not give me a check for the car or take the car to my apartment nor did they have my stuff from the truck even though they had known for two days. I had driven myself there so I was going to have to come back for a sixth time to get the car (each trip was an hour and a half in total). I have absolutely no faith that the car and my things will be there when I come back but I have no other options. In conclusion, I bought a $20,000 truck from them only to have lots of problems (that I'm pretty sure they knew about) appear within a few days. We won't get the truck because the engine is bad and 'they didn't know'. They have been exceedingly unhelpful the entire time and have disrespected our time by making us wait at least an hour any time we needed to speak with them. In my opinion, that dealership is full of thieving liars and you'd be much better off buying somewhere else. More

They DO NOT SELL at Advertized Prices !! I wanted a 2013 Scion IQ advertised on FredyKia.com at $6.998. On the telephone, two different salesmen told me that I would have to pay $9,998 IF I P I wanted a 2013 Scion IQ advertised on FredyKia.com at $6.998. On the telephone, two different salesmen told me that I would have to pay $9,998 IF I PAID CASH as they made money by car finance thru Capital ONE. A third salesman said he would sell me the car at $6,998 if I drove to Houston and bought it in person. I agreed and told him he just sold me the car at $6,998 plus TTL. He agreed. But after driving 200+ miles to Houston, the price was NOW $7,651 + 388 for "special etching" (I did not order), take it or leave it, as some mystery lady wanted it badly. Thet didn't even wash it or fix the hazy headlights (a $40 retail repair) or repair the bull eye hole in the windshield (a $25 retail) repair in the windshield. Usually, I get kissed after I get screwed ! More

My experience I bought a use Ford Explorer from Kia. Nile was the salesperson who helped me. He was great he did everything he could to help me also informed me on I bought a use Ford Explorer from Kia. Nile was the salesperson who helped me. He was great he did everything he could to help me also informed me on alot. The bad side was Nile told me they were going to gas my car up and it would be detailed. Well when i got to the car it wasn't detailed, my gas was on half tank, my radio didnt work, and the wind shield wiper fluid was low. I didnt say anything because i had to leave to go to work. I took it back two days later I spoke with Nile about my radio and the detail for the car. He told me they wouldn't detail it because it was already detailed. I have to take it to Ford so they can fix it because it was under warranty. Bottom line make sure everything that needs to be fixed with the car done before leaving. Lessoned learned!! Other than that it was an ok experience. More

Great customer service Me and my girlfriend went into the dealership looking for a pre owned vehicle , didn’t find a vehicle we liked and we weren’t expecting to be approved Me and my girlfriend went into the dealership looking for a pre owned vehicle , didn’t find a vehicle we liked and we weren’t expecting to be approved for a brand new vehicle being I am a first time buyer.. I ended up walking out with a brand new 2020 Kia telluride.. and btw we love it. Lots of room and space for the family.. More