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Fredy Kia

Houston, TX

4.9
583 Reviews

11711 Gulf Fwy

Houston, TX

77034

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Showing 583 reviews

October 19, 2023

The management staff as well as the service technicians are always assisting with any questions or concerns. They’re understanding and patient. Definitely makes a potential hardship feel like a mild bump i More

by trulifetab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay, Isaac
October 18, 2023

I always receive excellent customer service at Fredy Kia when I get maintenance done on my vehicle More

by Normaiperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
October 11, 2023

I was very please with the dealership they said what they will do and do it More

by sverdeens
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
October 05, 2023

The experience was great from the manager, Mike to Trey that sold the vehicle to me the advisor Jules that help with the paperwork. Also Kim was very instrumental in helping set up the information for the More

by Sann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and Jules
Oct 05, 2023 -

Sann responded

Thanks for the great services that was provided to help my son transition be very successful. The manager Mike to the car, salesman, Trey, and the advisor Jules with the paperwork. Kim was great providing information to setup everything in the car. Also the other car salesman was very friendly even though they were not assisting me. Great job guys. Keep up the good work. It has been a pleasure.

October 05, 2023

From the time my car was brought to Fredy Kia John in service has told me what all.was going on, and what was being repaired. I can't start to say how much a relief it was knowing everything was being d More

by Patrick9a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
October 04, 2023

Mike, the manager at Fredy Kia helped me save on a full set of tires. More

by patriciacastilow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIZABETH, Mike and Val.
October 02, 2023

The service is always great & fast! Everyone is always very nice…I’m never disappointed More

by Sweet Paradise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Oct 05, 2023 -

Sweet Paradise responded

Thanks for your fast service!

October 02, 2023

I find your customer service is supreme from the service department to the office, creating a climate that everyone cares about the customer's needs. Continue the exceptional job! A pleasure to get my car More

by Bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Garza
September 29, 2023

The dealership was so clean and smelled so good. the employees were excellent and quick Isaac and mike are the best. It was so nice to see a familiar face. I have seen Ed in a while. Isaac was very More

by Kimberly from the east side
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Isaac, Arthur
September 28, 2023

They were fast and nice took me in within one day of me calling. Keep you updated while you sit and wait More

by Kaylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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