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Freds Executive Auto

Woodbridge, VA

4.6
307 Reviews

14538 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 307 reviews

August 30, 2011

To Fred Select's Auto, I can give this auto To Fred Select's Auto, I can give this auto dealership all 5s for great but great does not even begin to describe this group of outstanding people More

by Revella23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ksim, David, Dean, & OG
August 24, 2011

From the moment my wife and I arrived at Freds Select Auto we felt like we were VIPS. We were examining this beautiful Range Rover when a gentleman greeted us by name. May I say that I felt as if the gen More

by ghollins 1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Morton, David Molano, and Kassim the Owner
August 09, 2011

This dealership was hands down the best used car dealership that I've EVER conducted business with in the history of my life. My wife and I traveled from PA to purchase one of their cars that was li More

by arvwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan (salesperson), Qasim (owner), David (finance)
August 09, 2011

I recently purchased a 2005 Lincoln Aviator from Fred"s Select Auto and it was the best car purchase experience anyone could have asked for. The salesman, Logan, was very polite and helpful. The fin More

by megw0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quasim, logan, david, dean
July 30, 2011

I called Freds up to ask about a Pontiac G6 they had for sale. They had it listed for $15,900 on Cars.com. It was a a the GXP version with Leather interior, heated seats, and all kinds of other nice feature More

by QuickSilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and OG
July 26, 2011

First I have to say it can be partially blamed on me that I internet purchased this vehicle. All the research I have done through carmax had checked out just fine. My issue with this dealer is that, they ref More

by dogfacesoldier3id
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Qasim, Tony, David
Sep 06, 2011 -

Freds Executive Auto responded

July 28, 2011 Siatuu Quaterman 501 Meinhard Rd. Savannah, GA 31407 Re: 2007 Cadillac Escalade VIN: 1GYFK63877R355272 To Whom It May Concern: This letter in reference to the vehicle described above. You purchased the above vehicle from Fred’s Select Auto on June 30th and we delivered the car to you on July 13th. Upon taking delivery of the car, our sales department directly telephoned you on that same day to confirm your receipt of the vehicle and to confirm that it was in conformity with your requests. You directly confirmed to our department that you did receive the car and that it conformed to your requests in every manner and that you were happy with the vehicle. As far as the issue with the warranty on the car, we specifically advised you that if you provide us with a little more time we would be able to refund the warranty in the full amount back to the bank. However, you insisted that you could not give us that much time and that you would rather we send the warranty refund directly to you in whatever amount we can refund at the time, even if it is not in the full amount. As far as all of this is concerned, we have been communicating with you through email and other means for at least 2-4 weeks now. In these 2-4 weeks, not once did you complain about the vehicle or the warranty. During the 2-4 weeks, you communicated with several people in our company including your salesman, our manager, and our delivery supervisor. Not once did you complain to any of them in any manner about your vehicle. Please don’t assume that in conducting this transaction with you we made a huge profit out of it. In fact, the vehicle purchase slip will evidence that we did not sell the car to you for much more than we purchased it for. The difference in the re-sell price is just barely enough to cover our expenses. Despite all of this, we are still prepared to give you one offer for the sake of being an honest and good business. We will return your money back to your bank only on the condition that you return our vehicle in the same condition it was delivered in and if you reimburse us for the expenses we have incurred in the process. We do this because we are honest and fair to our customers and in return we expect the same honesty and fairness from our customers, especially from our customers who are soldiers. Thank you for your understanding and I look forward to hearing from you. Best Regards,

Sep 06, 2011 -

Freds Executive Auto responded

July 28, 2011 Siatuu Quaterman 501 Meinhard Rd. Savannah, GA 31407 Re: 2007 Cadillac Escalade VIN: 1GYFK63877R355272 To Whom It May Concern: This letter in reference to the vehicle described above. You purchased the above vehicle from Fred’s Select Auto on June 30th and we delivered the car to you on July 13th. Upon taking delivery of the car, our sales department directly telephoned you on that same day to confirm your receipt of the vehicle and to confirm that it was in conformity with your requests. You directly confirmed to our department that you did receive the car and that it conformed to your requests in every manner and that you were happy with the vehicle. As far as the issue with the warranty on the car, we specifically advised you that if you provide us with a little more time we would be able to refund the warranty in the full amount back to the bank. However, you insisted that you could not give us that much time and that you would rather we send the warranty refund directly to you in whatever amount we can refund at the time, even if it is not in the full amount. As far as all of this is concerned, we have been communicating with you through email and other means for at least 2-4 weeks now. In these 2-4 weeks, not once did you complain about the vehicle or the warranty. During the 2-4 weeks, you communicated with several people in our company including your salesman, our manager, and our delivery supervisor. Not once did you complain to any of them in any manner about your vehicle. Please don’t assume that in conducting this transaction with you we made a huge profit out of it. In fact, the vehicle purchase slip will evidence that we did not sell the car to you for much more than we purchased it for. The difference in the re-sell price is just barely enough to cover our expenses. Despite all of this, we are still prepared to give you one offer for the sake of being an honest and good business. We will return your money back to your bank only on the condition that you return our vehicle in the same condition it was delivered in and if you reimburse us for the expenses we have incurred in the process. We do this because we are honest and fair to our customers and in return we expect the same honesty and fairness from our customers, especially from our customers who are soldiers. Thank you for your understanding and I look forward to hearing from you. Best Regards,

July 24, 2011

This was the most stessful and amazing car deal I have ever done, Stressful because I came in with the worst credit ever, I had been turned down by every car dealership in northern va, and was extremly u More

by ljohnson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, David, **Qasim**, entire staff
July 21, 2011

This dealership is THE BEST hands down....I've had multiple experiences with them and they all have been TOP SHELF!! They are not your average dealership, they treat you like FAMILY instead of a CUSTO More

by reenabadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quasim, David, Dean and Brandon
June 22, 2011

I had a great experience with this dealership from the time I called to make my appointment, when I arrived at the dealership to check out the vehicle, when I did my financing and even waiting for the min More

by Wardell Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea, Deen & The Entire Team
June 21, 2011

At the end of the day, it's all about business. But with Fred's Select Auto, it's about relationships and customer service, then business. My wife and I stopped by to possibly purchase a used vehicle, and More

by antri44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasim, Dennis, OG, David
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