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Freds Executive Auto

Woodbridge, VA

4.6
307 Reviews

14538 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 307 reviews

April 04, 2015

Felt like ROYALTY!!!!!!!! I just want to give 2 thumbs up the all the staff at Fred's Executive Auto. Ksim you are the best. I've been going to Fred's for more than 10 years n More

by geewats10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, LG, Ksim, Magie Abba
March 15, 2015

A Shame I Didn't Ask Enough Questions I got told "garage kept, pristine, not a mark on the vehicle, clean title over the phone." Wife asked what was wrong with the navigation when on the l More

by mcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nas
February 13, 2015

Family Stick together These guys really treat you like family. They make you feel very comfortable in your decision and always give you options. I would recommend my frien More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Mr. G, Magie Abba
January 05, 2015

Went In Like A Stranger, Came out As Family! My experience at Fred's Executive Auto has been great! Kasim, Dean, David, Jeanette, and the other staff I can't remember their names went above and b More

by shareed11
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette
December 19, 2014

Felt like family. Everyone I encountered at Fred's was so welcoming and kind. Logan had great communication by phone and text at every point in my shopping transaction More

by longfamily3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan, OG
December 09, 2014

Good people Good cars My salesman was Tony and he was awesome to work with. He was available all hours of the day and always responsive to calls, e-mails or texts. He worke More

by Roverlover1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, David
November 24, 2014

All liars and Con Men I called Fred's Executive Auto, and ultimately had to speak or deal with 5 people including the owner. I asked all the appropriate questions over the More

by Mike Forcina
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan, OG, Tony , David, and Kasim (the owner)
Dec 10, 2014 -

Freds Executive Auto responded

Mr. Forcina, I appreciate you taking the time to write this review. It will be appreciated even more if you took the time to write a more accurate depiction of that event that occurred instead of coloring a false picture. In case your memory does not serve you well, let me kindly remind you of the events that actually occurred when you came to visit. First of all, it is the dealership policy to present to our customers the option to take the car they intend to purchase for an outside inspection at a mechanic of their choice. This is an option that we offer to all our customers and not just an option that we presented to you. So please, don't be misled suggesting that "you" planned on taking the car a Mercedes Benz dealer. Don't forget, WE suggested that option to you, and then you chose to take it in for an inspection. Additionally, it was also your choice to take the car to a mechanic of your choice and you agreed to incur any costs associated with it. Therefore, please do not falsely allege that the dealership took your $270.00. If you can recall the $270 was the fee that you paid DIRECTLY to the Mercedes Benz dealership for the inspection. Our dealership had nothing to do with that fee and no portion of that fee went to our dealership in any way. Furthermore, I would also like to point out that if you can again recall I personally disclosed to you in person that there is an announcement for the car which indicated that the front of the car was damaged and thus the price of the car was $10,000.00 less. Second, if you can recall correctly, the car already had a PSI inspection completed and it came out clean. Further, the inspection that you, yourself had completed at the Mercedes dealership came out clean too. At the time when you came to the dealership we had a Carfax on hand and showed it to you. The Carfax was clean. I, personally, informed you that we did not have the updated Carfax on hand and some things might be different on the updated Carfax once we receive it. Neither I, nor any of my employees had any idea what the updated car fax would contain. We told you the same thing we tell all of our customers when we don't have an updated Carfax immediately available. We, never in any way, indicated to you that we were keeping anything from you. Also, just to clarify, after we received the updated Carfax, we properly put a disclaimer on the website of all of our advertisers which advertised this vehicle. The disclaimer specifically stated "Caution- Carfax". Mr. Forcina, if you are going to put up a review and try to tarnish the reputation of a business, please make sure you are at least completely honest in your depiction of the facts. We take great offense to your baseless allegations. With that said, I will conclude by kindly suggesting that you please let your conscious be your guide. All we request is that you please present an accurate depiction of your experience here at Fred’s Executive Auto and not taint a false picture for others. We take pride in the business we do, and the service that we provide to our customers.

October 17, 2014

Great car buying experience I am extremely satisfied with my experience purchasing a used Lexus. I can honestly it was the best car buying experience I ever had. From the moment More

by m.house
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ophelia, Magie Abba
June 05, 2014

Fred's Executive Auto rocks! Fred's is a very professionally-operated family business. I'm a 31-year military veteran, and I am very serious about high quality and outstandin More

by tjoel99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wasim
June 03, 2014

Looking for affordable Car Visit Tony Two weeks ago I purchased a Lexus from Tony at Fred's Executive Auto and I was more than pleased with the experience. This gentlemen guided me through More

by ParvanaHa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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