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Freds Executive Auto

Woodbridge, VA

4.6
307 Reviews

14538 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 307 reviews

May 12, 2017

Dealership sold car with problems Please avoid buying a car from this dealership. We bought a used 2013 Honda Civic. While buying the owner of the dealership was very friendly & told u More

by NATIYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shams, Ksim
Jun 06, 2017 -

Freds Executive Auto responded

Thank you for understanding us per our phone conversation we offer you, if you're not happy with your purchase we will offer you to refund all the money of the purchase. At the time of the purchase we offer you extended warranty but you declined a warranty, we reviewed our paperwork at the time of the purchase nothing was promised that we were going to take care of the car. When you called after 40days of purchase we still offer you to take it to our contractor auto shop for repairs at a discounted rate. We strongly advice our customers if they buy the vehicle AS IS and it has any issues after 30days of purchase (as long as they still own the vehicle) they can use our discount at our contractor auto shop. In future if you have any issues with the vehicle don't estimate to calls and will use our discount at our contractor auto shop, you will pay approximately 50% less the actual price.

March 23, 2017

Never Again Poor customer service with the tag and title people. Tags took much too long to get to us, so much so that they expired. Had to take off a day from wo More

by beltway07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know persons name
Apr 11, 2017 -

Freds Executive Auto responded

Thank you for your feed back, We appreciate your buissness, We checked our records it shows everything as far as your MVA paperwork has been completed , We are working with our staff to make the tag and title department more efficient, if you have any other concerns please feel free to contact me #703 362 0500 i will personally will take care of your concerns.

December 30, 2016

Cool Owner. If you go into this dealership, you should talk to the owner, because the guy is a really good person... I went to Fred's to buy a used car, but after More

by Mpatwary06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owner
December 01, 2016

Great service and great vehicles I want to extend my gratitude to everyone at Fred's executive auto. I bought a Mercedes benz E class I'm very satisfied, I've driven the car for an en More

by Proffesionalathelete7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magie Abba
November 30, 2016

Fair Dealing and Outstanding Service I had an outstanding car buying experience at Fred's Executive Auto this Halloween. I went there and worked with their sales associate, Tony, afte More

by Bill M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
September 30, 2016

Smooth transaction Great customer service, responsive and easy to work with! Great selection of vehicles, quick and convenient process. Thank you for making this trans More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
September 16, 2016

GREAT QUALITY VEHICLES AT GREAT MARKET PRICES. EXCELLENT CS I just wanted to say that my car buying experience at Fred's Executive Auto was EXCELLENT. The associates were very knowledgeable and got me the car I More

by mrcorporate
Customer Service
Recommend Dealer
Yes
Employees Worked With
Logan (Sales), Deen (Operator), David (Finance)
August 18, 2016

Worst dealer experience yet During a test drive, I a certified GMC technician, was told bad rotors were the tires. We were shuffled through 4 different people, telling different More

by Mac1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
One woman and three men
July 16, 2016

Great After searching for a car all day my dad and I came across Fred’s Executive Auto. This dealership not only provided great customer service from a vari More

by thisismatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Deen
July 09, 2016

They would give you crap just to sell a car My husband and I bought a car at this place, not only the process took hours but they wouldn't keep their words on multiple things that they agreed to More

by Varsabhanavi B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pretty much everybody that was inside the building
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