Fredericksburg Chevrolet GMC
Fredericksburg, TX
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UPDATE 7/30/23: I talked to General Manager and he told me they’ll get it fixed. Brought it in and they replaced the gearbox. I drove the truck over the weekend steering felt improved, but something felt o me they’ll get it fixed. Brought it in and they replaced the gearbox. I drove the truck over the weekend steering felt improved, but something felt off. I lifted the front end up and the wheel baring is completely worn out on the left side. This is a very dangerous issue and easy to spot issue, I won’t be giving them a 4th try at fixing and guessing what’s wrong with my truck. I’ll be taking the truck to a shop that I trust. I think the (certified pre owned 100+ point inspection) advertised is just a sell gimmick. Very disappointed in the dealership. I purchased a certified pre-owned from them weeks ago and has been sitting in their shop since. The truck was $60,000 and they cannot fix the dangerously loose steering, pulling to the right, & the steering wheel is crooked . The service department called and said it was driving normally and gave me invalid excuses for the issue. This is not normal I’ve driven 3/4 ton trucks my whole life. I am a local realtor in Fredericksburg and drive all over the state. I am very surprised this dealer is just dropping the ball on me! I now have to pay a diesel shop to find and fix the issue the GM dealer cannot find or address. I would highly recommend to steer clear of this dealership. More
Be vigilant if you have a 3rd-party service agreement (mechanical repair insurance) and are from out-of-town. Make sure they get approval for insurance coverage of a diagnosis to determine what needs to (mechanical repair insurance) and are from out-of-town. Make sure they get approval for insurance coverage of a diagnosis to determine what needs to be fixed when a cryptic error message displays and the engine light comes on. More
They had vehicle that I was interested in purchasing in stock on the lot. Impressive during COVID to have this. That was a plus. Negative was I received a low ball offer. stock on the lot. Impressive during COVID to have this. That was a plus. Negative was I received a low ball offer. More
CHEVROLET OF FREDERICKSBURG formerly Bob Price Chevrolet Fredericksburg Chevrolet put together an incredible deal for us! I can honestly say, from start to finish; and to a person, the service we were given Fredericksburg Chevrolet put together an incredible deal for us! I can honestly say, from start to finish; and to a person, the service we were given is hands down the very best experience that we have been provided in all of our 50 years of vehicle purchases. Thanks to Trent, Wendy, John, Alan, Ryan, Dealership Dave and George Chevrolet of Fredericksburg! Highly recommended, as one of our bucket list things-to do, we just drove off the dealership lot with two new his and her trucks, and no car payments. The smile on my husband’s face...priceless! Mr. & Mrs. Fogarty More
No wasted time or price haggling. We settled on a price for the vehicle and my trade-in quickly. From there the process was very efficient and I was on my way. The vehicle was cleaned We settled on a price for the vehicle and my trade-in quickly. From there the process was very efficient and I was on my way. The vehicle was cleaned and ready for me before we finished the paperwork and everyone I dealt with was personable and courteous. Best car buying experience I've hade in a very long time. More
Poor service Had an appointment at 9 am for a tire rotation. Had to wait an hour and 15 min. How long is a tire rotation supposed to take? Had an appointment at 9 am for a tire rotation. Had to wait an hour and 15 min. How long is a tire rotation supposed to take? More
Great Dealer! Easy going, smooth, hassle free and a great deal on top of it! Everyone we met were pleasant, welcoming and genuinely interested in giving us a great Easy going, smooth, hassle free and a great deal on top of it! Everyone we met were pleasant, welcoming and genuinely interested in giving us a great buying opportunity and experience. Everyone we ran into said welcome or hi and asked if we were being taken care of. Not only were they concerned while selling us our truck but even after the stress free finance dealings with George they introduced us to the Store Manager Lance and the service and parts guys in case we have any future needs. They even pre-scheduled our first free maintenance visit. If you like low pressure great service and a good Country style deal this is your kinda place. We’ll be coming back again and again for sure! More
Great Service I received prompt and friendly service for my 2018 Chevy Bolt EV. The staff a Bob Price made the entire service experience a pleasant one. Thank I received prompt and friendly service for my 2018 Chevy Bolt EV. The staff a Bob Price made the entire service experience a pleasant one. Thank you Brian and Dylan.. More