Frederick Subaru

The service department at Frederick Subaru went above and beyond to help with the problem with the car. They were understanding about the problem and were able to help make things right they’re definitely c beyond to help with the problem with the car. They were understanding about the problem and were able to help make things right they’re definitely customer oriented. More

The entire staff is fantastic and finance gave me a super great deal on the extended warranty. Most particularly, however, is Bradley who is amazing. He was helpful, thorough and extremely kind. great deal on the extended warranty. Most particularly, however, is Bradley who is amazing. He was helpful, thorough and extremely kind. More

called this morning to see if they could get me in for Oil Change/ Tire Rotation. No appointment needed. Got there a within 90 minutes all work done along with 26 point inspection. The entire process & Oil Change/ Tire Rotation. No appointment needed. Got there a within 90 minutes all work done along with 26 point inspection. The entire process & all the people were super nice. They charged the same price as the dealer I purchased my Crosstrek through. Will be back for future service. More

Easy to schedule. Great customer service. Notice issues before they cause problems. Quote service cost up front and matches final cost unless something is noticed dur Great customer service. Notice issues before they cause problems. Quote service cost up front and matches final cost unless something is noticed during service. Always gets approval before adding service items. Reliable, friendly. Efficient. Highly recommend. More

Prompt, friendly, quick, efficient and courteous service. Very clean and comfortable waiting area. I have no complaints. Very clean and comfortable waiting area. I have no complaints. More

Brought 2020 Outback in for recall repair (passenger seat air bag) had to wait in service center while repairs were performed. Refreshments and snacks were readily available. Recall repairs were completed ex air bag) had to wait in service center while repairs were performed. Refreshments and snacks were readily available. Recall repairs were completed expeditiously as my wait was approx 2.5 hrs. Was quite pleased with the turnaround time frame. More

Great experience! Fixed my rear wheel bearing and saved me from potential wheel falling off!Thanks very much! Fixed my rear wheel bearing and saved me from potential wheel falling off!Thanks very much! More

Theo our sales person listened to us and was very informative and pleasant.Theo helped us with lots of questions.She definitely was a car salesperson that understood what I wanted informative and pleasant.Theo helped us with lots of questions.She definitely was a car salesperson that understood what I wanted More

It was easy to make my appointment, quick check in, quick service with unexpected discounts. service with unexpected discounts. More

Excellent service as always. Service is always finished when promised and staff is a pleasure to work with. Service is always finished when promised and staff is a pleasure to work with. More